joinheard.com

4.2
4.2 Based on 135 reviews

Heard empowers therapists as business owners with easy-to-use software and access to bookkeeping and tax professionals....

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Average Rating

4.2

/
5

135 Reviews

5 Star
74%
4 Star
4%
3 Star
1%
2 Star
4%
1 Star
17%

All Reviews

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Review Time

Keisa G.
I appreciate and enjoy having the bookkeeping and accounting to keep me accountable, informed, and e

I appreciate and enjoy having the bookkeeping and accounting to keep me accountable, informed, and equipped. Not to mention the many different information given regarding private practice, management, and growth. I just opened my private practice in October 2025 and it really does help me focus on my client but not worry about my bookkeeping and finances.

5
Date of experience: Feb 22, 2026
Michelle M
Really annoyed at HEARD's service. I spent $1500 to ensure that they would help me with my past taxe

Really annoyed at HEARD's service. I spent $1500 to ensure that they would help me with my past taxes and start my 1099 form for my one employee. I keep messaging them for help, but I haven't received a response. Not a word. Not a phone call. Now I have to go and pay someone else to help me do my taxes. So annoyed.

1
Date of experience: Feb 12, 2026
Molly Y
I LOVE Heard

I have had a wonderful experience with Heard. I LOVE their platform and used them for my personal and business taxes. Their works was very thorough and communicative. So happy I've moved my system to work with them - it has been a huge game changer for me and my business.

5
Date of experience: Oct 14, 2025
Wilma Anderson
Great experience with Heard

I’ve had a really good experience with Heard and I’m happy to have them. It’s organized, streamlined and great customer service to help walk you thru just about anything.

5
Date of experience: Jun 16, 2025
Charley Long
Disappointed.

Disappointed. Definite gaps in expertise. Sometimes I get stingy, slow and legalistic guidance.

1
Date of experience: Jun 16, 2025
Jeffrey Adams
Piece of Mind

Everyone has been very responsive since I have started. Heard has given me a piece of mind that someone has my back when it comes to finances when I don't have a lot of time to do it myself. Another good thing is that my questions have been answered in a quick and professional manner.

5
Date of experience: Jun 16, 2025
Heather Price
Heard - A GREAT EXPERIENCE

Heard's accounting and tax experience is significantly more helpful and up-to-date than that of my prior accountants. I always know what I need to do and can see the state of my expenses and transactions. The dashboard provides me with additional information that is both helpful and relevant to my practice as a psychotherapist in private practice.

5
Date of experience: Jun 15, 2025
Harwood
A straight forward solution for straight forward clinical practices

For those with straight-forward clinical practices and tax situations, Heard is a fine accompaniment. Over time, the software learns your expenses and auto-categorizes them. The bookkeeping aspect has worked very well, and I feel confident that I'm not missing entries. For those looking for more in-depth accounting (or those with complex tax situations), Heard is not set up for this.

4
Date of experience: Jun 09, 2025
Petrina Howard
Listens and adapts to customer feedback!

I've been a Heard customer for almost 2 years now and in that period of time, I've seen so many improvements and added features. They are truly a company that lives up to their name! They take feedback from their customers and make positive changes. I'm really impressed with all the financial services I receive and their platform is very intuitive and easy to use. They significantly reduce my admin time so I'm able to focus on my practice. Also, the CEO and his team seem like really great people who truly care about their mission and helping therapists!

5
Date of experience: Apr 11, 2025
Aidin Wilson
Heard is worth every penny!!!

Heard is worth every penny!!!! I was highly undereducated, much like many other mental health professionals about paying my taxes while self-employed and felt blindsided and unsupported by my chosen field in this regard. I cannot say enough positive things about my experience in this first year using Heard. Not only is the platform user friendly and organized, but they are great at offering consistent reminders of deadlines, help you set income goals, and provide ongoing education to help you become more confident and independent. This has been a life-changing stress reducer for myself and my family.

5
Date of experience: Apr 11, 2025

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