Review Time
Absolutely brilliant from start to finish. The whole project was very smooth from the initial survey to the final sign off.I completed the initial request online, got a response from a surveyor within a couple of days. He came out to do the survey within a couple of weeks. There was never any pressure and because he was the guy designing the system he could answer every question we had. Throughout the whole process the project manager answered my endless questions promptly and with great patience. Hassle free from start to finish. You may find a cheaper quote but you won’t find a more professional team of people. Highly recommended.
We have an unusually shaped roof and three other companies had declined to fit panels. From the moment Joju visited we were utterly confident the young, knowledgeable and enthusiastic team would come up with a solution and make it work - they did!Complete pleasure from first contact to completion.
I first came across JoJu Solar (JoJu) whilst researching the Tesla Powerwall2 battery (PW2) online via a video on the You Tube channel of Robert Llewellyn’s Fully Charged Show. It included an interview with Dr Chris Jardine – the Technical Director of Joju who is apparently an Oxford University academic with a long standing interest in Solar et al. JoJu also installed Robert’s new system.JoJu’s website was a mine of additional information. I was reassured, given their Microgeneration Certification Scheme (MCS) accreditation, that they were competent to obtain the necessary G98/G99 grid connection approvals from my local Distribution Network Operator. Additionally given Dr Jardine’s involvement they seemed very au-fait with the latest developments and improvements in technology. Consequently I felt comfortable inviting one of their engineers (note not a sales person) to visit my home to discuss my options.It was thus that I met JoJu’s Rhys Phillips who happily answered all my many questions during a two hour interrogation (sorry Rhys!) and then shortly thereafter provided me with a comprehensive bespoke written document summarising my options (and pricing)By March 2022 I was reading to proceed. Unfortunately it was at this point that energy prices started to spike and consequently the demand for all things solar et al went mad. JoJu were so overwhelmed by demand that they severely restricted new business enquiries. Fortunately for me, as I was already “in the system” I was able to proceed.However it was not all good news as supply/demand constraints meant that in the interim pricing for my proposed PV/battery system had increased.Updated documentation (and pricing) provided I signed a formal contract for installation and Joju’s Jan Wilson (based in Sheffield) was appointed as my project manager.Jan’s preferred means of communication was email and whilst this might initially seem somewhat dis-concerting (I only ever spoke to him once on the telephone) the reality was it worked well. Everything was documented and he was very good at responding in a timely manner to queries and chasing suppliers.Because of delays in replacing my home’s roof (shortage of tiles – no point putting PV panels on a 60 year old roof) it was not until June 2022 that I was ready at my end to proceed with installation of the system. However Joju were by now very busy and in the interim the supply situation had further deteriorated. The Tesla PW2 battery availability was put as up to 12 months and even less bespoke kit – solar panels and inverters were in short supply.However come early October 2022 JoJu were ready to commence (albeit I would have to wait for my PW2 battery – this was eventually fitted in February 2023)I would like to say that the installation was smooth and seamless but, with world events outside our control, frankly it was a nightmare for us all.The specified PV panels that JoJu had ordered from their supplier did not turn up, then 14 days later the supplier sent the wrong panels (an error which was immediately identified – you read horror stories online of some companies dishonourably promising one item and surreptitiously fitting another, not JoJu!) Eventually the correct panels arrived and were installed.The specified Solar Edge PV inverter (6KW) was unexpectedly unavailable so JoJu suggested as an interim measure to allow the installation to proceed a 5KW model (with an undertaking to swap it out free of charge for a 6KW model once it became available – an undertaking they honoured)As you might imagine with the erratic supply, sequencing the work efficiently was impossible and thus there was a procession of trades people (electricians, roofers, scaffolders) appearing at my home over many weeks. Some were JoJu staff others subcontractors. It was somewhat chaotic, but I recognised that we were all in the same storm and amongst this chaos was my PM Jan reacting to events and continually bringing the installation back on track.I would not want my above comments to be considered a criticism of JoJu, quite the contrary, as it demonstrated their ability to manage a difficult situation and the benefit of using a larger firm with a project manager. My system has worked seamlessly since commissioning – no horror stories about incorrectly fitted CT clamps, it just works as advertised.So to conclude, if you are looking for the cheapest price look elsewhere. However if you are looking for a reliable company who precisely follow the agreed contract and have a substantial depth of technical knowledge and experience, I would suggest you look no further..Highly recommended.
Joju have been extremely professional, knowledgeable and supportive throughout our multi-phase project; following on from having a solar array installed on our roof and a diverter for our hot water tank, we had them back to install a battery and upgraded car charger and we won't hesitate to contact them again when we're ready to extend our array onto the garage roof.We chose the remote survey option when we made our initial enquiry and were immediately impressed by the thoroughness of this process. As a techie I enjoyed being involved in the remote survey, taking measurements etc.Our requirement was to invest in the best panels we could afford to maximise the yield for the available roof area, and minimise losses due to shading from our neighbour's roof. Joju nailed the brief! They advised us on the best brand of panels and the optimal orientation and layout needed to meet our needs. The design engineer, Jack, was very patient and helpful over a number of back-and-forth emails as I explored different options and how we could split our project into suitable phases.Dan was our allocated project manager and the installation went like clockwork, as the scaffolders (a separate company but arranged by Joju) got everything ready a few days before the roofing team arrived to fit the panels and other components, which had been ordered in to arrive at the best time for the job. The electricians were also very helpful and answered all my questions.Joju have also continued to provide excellent customer support as we've had various questions about configuring the equipment to get the most out of it.In summary we would highly recommend Joju Solar!
I had some additional Solar PV panels last December and then been waiting for the Tesla Powerwall to provide home battery storage to make the most of the solar power and use it for charging the e-car. The Powerwall was fitted last week (and the delays were due to supply issues. Jojo did and excellent job in both cases with very pleasant, knowledgeable and highly competent installers and I have been happy with the entire service from the initial discussions with Toby to assess the energy needs and then Bria who keep me informed during the commissioning process. I would highly recommend this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Joju Solar are designers and installers of renewable energy systems. We specialise in solar PV, battery storage and electric vehicle chargers.
Our mission is, and always has been, to help people reduce their carbon emissions.
Founded in 2006, we are one of the longest-standing and most trusted solar companies in the UK. We've installed on 1000s of homes, businesses, community buildings and for the public sector. And we've won multiple national awards in recognition of our work.
We don't sell off-the-shelf systems. All of our installations are bespoke designed to your roof space and to your energy needs. Want all-black panels for that premium look? We can do that. How about installing in line with your existing roof for a sleek feel? We'll do that as well.
We also install battery storage systems, such as the Tesla Powerwall, to provide you with more independence from the grid and larger financial savings.
Why not start your renewable energy journey by talking to one of our engineers today?
-See more
powerwizard.com
phoenixenergy.com
geab.com
watkinsenergy.co.uk
sol-ark.com
solarpowernation.com.au
ukem.co.uk
oneutilitybill.co
yellowlite.com
bookyourdumpster.com