joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

Filter Reviews

Review Time

Armand Reed
Ear buds does not fully charge even…

Ear buds does not fully charge even after 12 hours of charging Right ear bud does not charge only the left Thanks NB Sorry for my mistake Ear buds bought from other company Sorry to Joom who were always very helpful Charles Zammit Thank you Trustpilot for being helpful You deserve 5 star

1
Date of experience: Jan 28, 2025
OG70
Nice and perfect

5
Date of experience: Jan 27, 2025
Elvis B.
I am happy to be China shopping…

I am happy to be China shopping customer one day I will come and visit your city in the clothes that's I am buying from China so in all your the best people that I have got to know

5
Date of experience: Jan 26, 2025
Nigel
Got some gloves and safety toe boots…

Got some gloves and safety toe boots and it was perfect.Sure, took a couple of weeks but still fine.

5
Date of experience: Jan 25, 2025
Pydariax
Excellent and timely responses

Excellent and timely responses. Problems and queries are resolved almost instantly. Great to be able to discuss issues with a person, this makes a great difference. Keep up the excellent work!I will definitely continue to order from Joom!

5
Date of experience: Jan 25, 2025
Slayerofszeto20
Fast and secure.

4
Date of experience: Jan 25, 2025
Misleading

Ammended to 3 stars. First impressions are important. I gained nothing for updating this review. Service team tried hard to help after my initial rant and I give them 5/5 for that. I stand by my decision not to use this site again but that's just me!There are more good than bad reviews.Purchased what we thought was a stray kids calander. £31. To receive 8 photocards with plastic holders only. When I queried this, I was advised we only selected the photo benefit. Yes I should have checked...but The site in this particular case was misleading and in my opinion a scam. I am not the only customer misled by this. I do not often leave bad reviews. I had thought this site seemed good, I downloaded the app, have browsed at other things. BUT no, a customer lost for them. But a heads up, they care not!

3
Date of experience: Jan 24, 2025
Curtley Brown
Ease of use.

Ease of use.Lots of selections.Descriptions are on the whole good but sometimes lack some detaiils.

5
Date of experience: Jan 24, 2025
BS41
Excelent service

Excelent service, very good comunication.

5
Date of experience: Jan 24, 2025
Myrna Anderson
Trustworthy

Trustworthy. Refunds easily when they mistake something

5
Date of experience: Jan 23, 2025

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