joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

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Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Ashley Sanders
Support was fast,useful

Support was fast,useful, satisfying and I really like ǰoom because I have already many happy moments with items I bought ❤️

5
Date of experience: Feb 05, 2025
Isabella
...........

...........

5
Date of experience: Feb 05, 2025
Valentine Lewis
Everything is fine!

Everything is fine, especially the free delivery.

5
Date of experience: Feb 03, 2025
Lars Møller
Deliveries arrive on time

Deliveries arrive on time

4
Date of experience: Feb 03, 2025
Ivo Horák
Perfect !!!

5
Date of experience: Feb 02, 2025
BeiKeR70
Customer service people ok. But Joom is unprofessional.

The customer service people answered my questions well, this is why i put 4 stars.. But still, the problem remains, that I will receive my order after the maximum date shown when I placed my order. They told me it is because of the chinese new year. But they knew this on the 30th of january (when the order was placed) and still did not change the delivery date. This is very unprofessional of Joom. The customer needs to know the correct delivery date when placing an order. I am very disappointed. Order was placed 4 days ago and is still at "processing" status.

4
Date of experience: Feb 02, 2025
Sinthu51
I haven't received my package with 5…

I haven't received my package with 5 items. Currently, I can't track the shipment because an error appears. I am frustrated with your service. I'm waiting for an explanation of the situation and I'm waiting for my money back.

1
Date of experience: Feb 02, 2025
Ford L.
Joom is fully responsible about service

Joom is fully responsible about service

5
Date of experience: Feb 02, 2025
Paula H.
Order

OkEverything was ok

5
Date of experience: Feb 02, 2025
Dina Spencer
U guys helped me out 🙃 thanks

U guys helped me out 🙃 thanks

5
Date of experience: Feb 01, 2025

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