Name: joom.com
Telephone: 000000000
Rating: 3.6

Primrose Clark Guest

Excessive wait times and poor quality.

The product took a long time to arrive and was much smaller than expected. It appears to be a knockoff with scratched-off tags. Returning items is a hassle; the support team takes 48 hours to respond, making the process difficult, and you have to cover the shipping costs back to the seller. I strongly recommend spending your money elsewhere!

Date of experience: Dec 13, 2025

Chadwick Coleman Guest

3 months ago

Smart Mirror Flip Case for a Popular Smartphone

Ordered a Smart Mirror Flip Case for a popular smartphone, and it took a week and a half to reach London. The courier was supposed to pick it up, but they are still awaiting it two days after it cleared customs. Meanwhile, the tracking page on the platform now shows an error, leaving me with just 'error' and 'awaiting pickup'. I'll consider updating this review to a higher rating if it eventually arrives.

Date of experience: Dec 09, 2025

Ricky Guest

3 months ago

Awful Experience

Awful experience. Completely ignored. Shirts arrived after weeks and they were in boys' sizes. No communication regarding returns, so I'm stuck with them and no refund. Disgraceful.

Date of experience: Dec 05, 2025

Brad Patterson Guest

3 months ago

AVOID THIS SITE

AVOID THIS SITE. They showcase items that are unavailable, and after payment, they offer a different product! Then they send yet another item! In this case, I refer to a pilates reformer, not shoes. Terrible seller; I recommend not even trying to reach out to them as it will be a waste of time and money.

Date of experience: Dec 05, 2025

KH Guest

3 months ago

Beware of this site - misleading pricing

This site is untrustworthy. They promote products at lower prices than they actually charge. I found a plushie my son wanted listed for 99 SEK. After adding it to my cart and checking out, everything seemed fine until a pop-up appeared about a "last minute price change," trying to charge me over 300 SEK! I can confirm there was no actual price change since the price reverted to the initial bait-and-switch amount of 99 SEK as soon as I logged out. I strongly advise staying away.

Date of experience: Dec 04, 2025

RP69 Guest

3 months ago

Fraud Alert

This site seems like a fraud. They list products at lower prices than reality. I selected a plushie for my son priced at 99, only to be hit with a 'last minute price change' that tried to charge me over 300! The price instantly reverts once I log out. Stay away.

Date of experience: Dec 04, 2025

Elisha Cook Guest

3 months ago

Great Experience

I had a positive experience with the company. I thought they were based in another country, but the products are beautiful. Sometimes I order from them and am satisfied with their service. Thank you for your good work.

Date of experience: Dec 04, 2025

Vivian F. Guest

3 months ago

Address Mistake

I made a mistake with my address. I can't find or contact anyone to assist in correcting it. The app doesn’t work, and I’m not confident that what I’m purchasing is legitimate. Please respond to this request.