Review Time
Jungleworks provide a number of SaaS products for businesses small and large alike. My use case is a home services business. I invested much of my life savings into the business, a good proportion of it with Jungleworks.Having purchased dozens of SaaS platforms for various businesses over the last 20 years, I understand that you usually get what you pay for. Well, with Jungleworks you don't even get that.I can honestly say that signing a contract with Jungleworks is the single biggest regret of my life. That sounds dramatic, right? Well, they promised me a product that would work with my use case, with a couple of customizations but nothing too drastic. Boy, did they lie!!! Not only have they taken my money, but my business has been unable to maintain the majority of its customer base because its flagship app is an utter failure.Their customer service is abominable. They refuse to engage. I can't think of an experience in my life that has caused more harm than working with these guys.I wish I could give less than 1 star to the company responsible for the decimation of my business, my mental health and my savings. I can't see my business ever fully recovering from the curse of Jungleworks.I beg you, if you're a small business looking for a simple software solution, do not touch this company.
Before engaging with Jungleworks, we were in discussions with other companies. During this process, we shared one of the many quotes we received (while adhering to confidentiality rules) for comparison. However, Jungleworks representative Hanush (who claimed to be a sales manager) behaved unprofessionally, using threats and dishonest tactics.This experience raised serious concerns about how Jungleworks values its clients. If such issues arise even before making a payment, it’s worrying to imagine what could happen afterward.Due to Hanush’s actions, both we and several other companies have decided to avoid working with Jungleworks. We will share our experience on other platforms, ensuring respect for personal rights and legal compliance.
Wow has this company downgraded in this industry of delivery. 7 years on Tookan bought out by Junglewoks to force their Yelo product last mile process. Yelo could not survive as they as platform providers they could not even program a payment gateway with 3rd largest payment gateway in North America. Now Crowd Force has taken over Yelo as Fatafat being funded by Clik labs the original owners began by Crowd Force LLP. made suggestion to company told not possible now they are offering it in Fatafat. Just tried to reply to our supposed account rep at Jungleworks and email was returned as UN-deliverable. So Fatafat has removed any email addresses being accessed, only outbound mail for marketing purposes only to increase sales under Crowd Force. If using any product beware of conversations for improvements, and if thinking of investing be very careful, ensure you have facts. After our failure to have a payment gateway installed and working as in so called contract am glad have received our money back. So will unfortunately continue with Tookan even after all the platform changes from upgrade to downgrade, but will never send a nickle to Crowd Force for anything beyond. Fatafat looks good on web site but all marketing ploys do so be very cautious when making a decision to invest in this boardroom profit only organization and does not care about their customer service to their current customers.Came back to Tookan because of potential but downgrade places them among the hundreds of available "Last Mile" platforms. Will seek a true ON DEMAND service, or after 20 years in logistics create one that actually is a Pick Up and Delivery platform based on ON DEMAND, not distribution delivery only, with the distribution hub as so called pick up. less expensive options to Fatafat with better support
I have contracted JungleWorks SaaS services. So far, we are still in the parameterization phase, and, although I had my doubts at the beginning, I do not regret at all to have chosen JW to start this online project of home services. Both the sales team and the technical and support team give you the best of help whenever you need it; no matter if it's day, night or weekend. I will keep you updated. Translated with DeepL.com (free version)
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Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.
