Review Time
Full of Crap, Don't ever decide to waste your money with them. My Experience for Indian Softwear Companies was knocked out by this Team. I think this company is afloating a Wave of Trust that other Indian Companies has created. Steer Clear from the names here. Unless you are ready to boil your blood. Their Operations team has no internal softwear that allows them to pull all the agreement in one Place. The account manager asks for your agreements because he can't find it internally in their own team. Our Request for billing to be started in January was shoved under the carpet, and we only found out about it at the time of Renewal, which they are forcing us to do it 4 months prior. Hence, They have robbed for 4 Months. And it is not a Startup Friendly companies.
I used jungle works cus I wanted to grow my business, after almost $5000 for apps that was supposed to be so simple even a none technical lay person could handle cause they would handle all the technical aspects ...lies lies ...i believe that was the biggest scam ever, they over promise and under deliver and overwhelm you with more technical terms and delays on revolving issues apps not working as promised not functioning with devices, slow and bad customer follow up and ofcause they waited trying to fix issues in the apps n website 11 months till subscription was about to end to act all bothered about fixing the issues only to try and get me to pay another $4000,I was told if app and domain didn't work for me I could resell to recuperate funds the later claimed that was not the case, so many hidden subscription even after paying $5k... and ofcause my domains logins n hosting were changed when I refused to renew with them and I was locked out of a domain I registered with one company now tranfered hosting with a different one and now I don't have access to it cant renew the domain name.... becareful cause you share credentials with them in order to build apps .... terrible company not worth it....if you can avoid them do.
This company's tools are only good if you want to use them straight out-of-the-box. If you are a serious and growing company that will need customizations, that is where it gets very painful. If you are at the point in your business' life cycle where you need customizations, look elsewhere.I don't think I have ever written a negative review about a company I've done business with because I do not take the reputations of businesses lightly, as a business-owner myself. That should give you an indication of how terrible my experience has been around customizations that I've paid for.Poor and frustrating communication, inexplicable delays etc.
This company cannot be trusted at all. In 2020, we actually travelled from South Africa to India to meet the team. It went great and there were many products demonstrated, project planning done etc. We have paid for 4 different platforms and in these 2 years, not one of the platforms worked to date which made it impossible for us to continue business to the extent that we had to lay off over 100 employees which off course was devastating. During the +2 years of dealing with this company, the Jungleworks team could just not get even the most basic and important parts of our platforms working, one of which was to ensure that our customers can place orders online. We have had numerous meetings where we agreed way forwards, only to find that the next day, nothing happens or we were being told that they cannot do what they agreed initially. The reality is that this company just do not understand the code that they use and have no idea how to customise anything. We furthermore had to pay for integrations into new payment gateways, which to date have not worked and what makes it worse, they have taken the work that we paid for and are advertising it to other users on their platforms. The first app, being a multivendor on-demand-app, worked okay for some part, but customers could not place orders, (the crucial part of the On-Demand-App), due to a coding error that the company did not want to rectify for weeks. Instead, they just ignored us and decided to charge us A LOT of extra money to continue work, which made it impossible to continue our roll-out to the extent that we needed to close the business. The financial losses that we suffered was massive. On our initial engagement, we also signed on three other platforms of which we asked to place one on hold until such time that we can complete the rest. The Jungleworks team could also just not get the two platforms to work. After one year, we still did not have workable apps, but despite this, Jungleworks ( Clicklabs) forced us to pay in full for another year of utilising the apps, despite the fact that we had no use for them. In my view this was ridiculous, but they just refused to continue work if we did not pay. Needless to say, after two years, we still did not have these two apps in working order. So we have lost two years and now started to face financial disaster. Due to the fact that the three platforms that we wasted so much effort, time and money on, just did not work and was probably never going to work, we terminated our relationship with Jungleworks. We requested a refund on the fourth app which we did not develop yet, and off course, as could be expected, they refused the refund. Obviously, we realised (too late) that this company was scamming us and would not stop until they could get every last cent from us. What is more concerning, is that even now after we have terminated, they still try to deduct money from our account. It is extremely dishonest.Be very careful with this crowd.
Waiting for a month to get support for their Yelo product. Still no result or even any feedback about the process. No ethical approach and no proper communication. Just apologies for and delays. The product is nice but the support service is terrible!
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Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.
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