justgolfstuff.ca

DON'T GET SCAMMED BY THIS COMPANY

This company sucks! DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I've sent them 4 or 5 emails asking where my package is and they keep ignoring me. The customer service team is TERRIBLE! Save your time and money and shop at Golf Town. They consistently deliver within 2 days!!!!! I've been waiting for 11 days with justgolfstuff and my package isn't even in transit yet!!!!!

Date of experience: Mar 09, 2023

Good deals on here

Date of experience: Mar 04, 2023

Just what I was looking for at a…

Just what I was looking for at a reasonable price.

Date of experience: Mar 01, 2023

Don't be fooled by the pictures..

Over the last few years, my experiences with JGS have been positive, so I have continued to order from them. I always received what I ordered and have not had to return anything. My recent order included what I thought was an NHL towel "set." The image on their site shows three towels. What I received was a single towel. I went back and read the description and sure as sugar, it says one towel. My own fault for getting duped by a picture that shows three towels - turns out, it is the same towel, folded and displayed differently. The images seem as though they are three products laying side by side and all are different sizes. Presenting the image in a manner that makes it seem like you are looking at three separate towels is absolutely deliberate, in my opinion. They hooked me in! Lol. I would not have paid the amount for a single towel, but based on the other reviews here, I won't bother trying to return and get a refund, as it seems like it would be nothing but grief. Read the description carefully and don't end up being guilty of my mistake - being fooled by the pretty pictures!

Date of experience: Feb 24, 2023

Key execs gone golfing? Seemed like all on vacation.

(I AM EDITING MY EARLIER REVIEW! PLUS NEW ) My issues were in fact resolved and far better than what I was anticipating. I will still offer to return the extra item ( with their hopeful ppd return waybill ) they credited me for, even though I was advised I could keep it. When advised a tracking number for what was a CanPar shipment ( two diff as order coming from diff suppliers ) the link connected to a diff transport company "Whistl"....Thanks for Using Our Tracking ServiceUnfortunately no tracking information was found using the reference that you provided. I tried "CanPar's" site and found the tracking# without a problem while the "Whistl" still shows nothing. Go figure this logistic issue !?!? The wayward "GLS" formerly DiCom Express package was delivered today after pickup 2023-02-22 Barrie Pickupdelivery 2023-03-01 Montreal Delivery Let's call it 7 days later. ......>>>>>>My past below mentioned is accurate so be careful at the payment stage. Don't click to add anything as it will process the order and payment without reconfirmation. I ordered items and see that I was fooled into purchasing at checkout an item I had bought at a higher price for now a lower price. Thinking I missed an offer i clicked expecting being to be brought back to the cart but it had processed the order with a duplicate of the clicked on (added) item.No response, no shipping cnfmtn, no confrmation to cancel the dupe item order. Auto hangups on phone lines.Tel extensions for specifc individuals to leave messages cannot leave messages as line only disconnects for each. Searched the names in the Toronto community and cannot believe these guys run an operation as such. I see shipping tracking numbers for parcels not yet picked up so now there will have to be a return of a belt but that will certainly be another review article in itself.

Date of experience: Feb 17, 2023

Poor Service

I ordered golf shoes in my usual shoe size which didn't fit. I returned the item but based on this site I probably won't see any money. I also purchased a pair for my wife in a larger size based on my experience they didn't fit. I'll just throw them out not worth the $25. to return. I'll try to cancel another order but probably won't be successful.

Date of experience: Feb 03, 2023

Poor Service

I ordered golf shoes in my usual shoe size which didn't fit. I returned the item but based on this site I probably won't see any money. I also purchased a pair for my wife in a larger size based on my experience they didn't fit. I'll just throw them out not worth the $25. to return. I'll try to cancel another order but probably won't be successful.Update: I did receive a refund after sending back the shoes. I received my new shoes I ordered a size larger and they're still too small! Since these are US sizes their feet must be smaller than Canadians or at 72 years old my feet are still growing.

Date of experience: Feb 03, 2023

Ordered several pieces of Travis Mathew…

Ordered several pieces of Travis Mathew clothing from Justgolfstuff. This is one of my favourite golf apparel brands and I couldn't believe the deal I got through this site!The product was delivered within a few days of me placing the order. Can't wait to use it on the course this season!

Date of experience: Jan 18, 2023

Hat Purchase

Ordered some Travis Mathew and Puma hats that arrived within a couple of days! Really loved the hats, so I went and bought some more a few weeks later. I'll continue to use this store!

Date of experience: Jan 08, 2023

3 wrong wedges

I ordered 3 wedges - 50, 52, 60 degree. Received 3 identical 50 degree wedges and have tried phone, voicemail and email to arrange the return and shipment of the proper wedges. Zero response. I now see I am not alone in experiencing utterly disgraceful customer service, if you call complete distain customer service.

Date of experience: Dec 14, 2022