justmortgages.co.uk

4.3
4.3 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

201 Reviews

5 Star
81%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Arabella Walker
5 Star Mortgage Advisor

Andrew was great from the first appointment, took the time to understand exactly what we were looking for and supported us throughout the entire mortgage process. Andrew found us a great mortgage deal and helped break down all the jargon for us so that we could better understand every step of the process. Andrew sorted all our insurances, giving us the best advice without any pressure. From the first meeting with Andrew we had very little to do ourselves, Andrew did all the hard work. Thanks Andrew for all your help!

5
Date of experience: Jun 24, 2024
Al Clark
We had an extremely disappointing…

We had an extremely disappointing experience with Carly from Just Mortgages. After wasting over two weeks of our time and holding up our buying process, Carly suddenly informed us that she could no longer provide us with a mortgage, despite having previously given us three options. She provided no explanation or information as to why this was the case, which added unnecessary stress to our first-time home buying experience.In stark contrast, another company we contacted on the same day as Just Mortgages' rejection identified an issue with our addresses that needed updating. They provided clear information and advice on how to move forward. We would never recommend Just Mortgages, as their service caused significant delays and frustration.

1
Date of experience: Jun 18, 2024
EyjaFodan
Daniel is amazing 👏

What can I say about Daniel in the Barnsley branch other than "WOW". Daniel held our hands from start to finish in getting our mortgage approved. I'm a consummate worrier and yet he was reassuring and patient. I honestly feel that without Daniels help we may not have been able to buy our amazing forever home and not to mention the fact that he got us the best mortgage rate on the market. Thankyou Daniel.

5
Date of experience: Jun 18, 2024
xavier693_79
Horrendous experience

Continue to have a horrendous experience with this company. Have rung their complaints depth which goes to voice mail. Started re mortgage process in March and mortgage still not in place all these months later. All our legal bits are done just waiting on them. So much needless stress from this company.

1
Date of experience: Jun 16, 2024
Darkhel7280
Raymond Call was excellent

Raymond Call was excellent, always keeping me up to date with proceedings and finding a much better deal that suited my needs than what I could find on my own. This is the second time I’ve used him and not hesitate to continue doing so. Thanks a lot.

5
Date of experience: Jun 12, 2024
Annabelle
Diana ignores you

Diana at just Mortgages emails a few times then ghosts you. We've even tried emailing her from a different email address she replied a few times then again nothing. No explanation either.

1
Date of experience: Jun 12, 2024
Mainard Howard
Andrew has been so helpful throughout…

Andrew has been so helpful throughout my house buying process and my remortgage,made everything so easy to understand.I definitely recommend Andrew!

5
Date of experience: Jun 07, 2024
AW57
Andrew has provided a fantastic service…

Andrew has provided a fantastic service and would recommend him in a heartbeat to anyone. Andrew guided us through the process, the challenges and unexpected hurdles to get an offer to move into our dream home.

5
Date of experience: Jun 04, 2024
Edgar Butler
Great personal approach

Really pleased with the friendly and personal approach from Andrew, who helped me get a great mortgage deal along with the help I needed to understand the whole house buying process. Thanks!

5
Date of experience: Jun 04, 2024
Renssalaer Wilson
Helped when others were not willing

After our complicated case was rejected by couple of brokers, we contacted Just Mortgages and are very happy we did! Laura Osbourne swooped the in and with her great expertise, speed and positivity she didn't see obstacles, only solutions and got us mortgage offer within 1 week! Thanks to her, we are step closer to purchasing our property!

5
Date of experience: Jun 03, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More