justmortgages.co.uk

4.3
4.3 Based on 201 reviews

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Average Rating

4.3

/
5

201 Reviews

5 Star
81%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

DebHez
⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐Elliott was fantastic from start to finish - knowledgeable, responsive, and really easy to deal with. He explained everything clearly and made the whole process stress-free. Highly recommend!

5
Date of experience: Jan 30, 2026
Chantelle
As a first time buyer

As a first time buyer, this experience was beyond my expectations. Lorna Esson was incredibly helpful, explaining the process to me from beginning to end and what I can expect throughout whilst answering any questions I had. Her communication was excellent and always kept me in the loop with any updates. What stood out for me most was I genuinely felt that my best interests in mind even going the extra mile to ensure she secured me the best mortgage offer which was very reassuring especially when the process can already feel overwhelming. To summarise this experience in a few words, quality, care, efficient and professional.I am looking forward to and feel confident using her services going forward. Couldn’t recommend more!

5
Date of experience: Jan 28, 2026
Raluca
Andrew is the best mortgage advisor we…

Andrew is the best mortgage advisor we could have asked for, fantastic communication and really helpful and informative. Would definitely recommend!

5
Date of experience: Jan 05, 2026
Daniel Stillit
Unimpressed by their ability to process…

Unimpressed by their ability to process simple drawdown requests. Prepare for arbitrary requests for documents and invoices which could be easily circumvented.

2
Date of experience: Dec 22, 2025
Perdy Paiige Clarke
Bridie Evans has honestly gone above…

Bridie Evans has honestly gone above and beyond for us these past few months. I do not know where we would have been without her. She has been fast with responses and sorted issues out with other companies, chased loads up for us and updated us throughout. Cannot recommend her enough!!

5
Date of experience: Dec 15, 2025
Gordon Phillips
First class service from Scott,made…

First class service from Scott,made everything smooth and easy to understand,would use again and will advise other friends and family too as well

5
Date of experience: Dec 15, 2025
customer
Absolutely shocking service!!!

Absolutely shocking service clearly only in it for the highest commission possible they can make off you total disregard for getting you the Best deal available!! We had the unlucky services of joe robson 6.00% mortgage rate then the highest income protection and life insurance on the planet at over £250pm again only interested in commission!!!

1
Date of experience: Dec 10, 2025
Nikhil Powell
Thank you Bridie

Bridie Evans was incredibly supportive during our mortgage application. As first time home buyers Bridie was brilliant in making us feel at ease and answered any questions rapidly. Thank you Bridie for making the process so easy.

5
Date of experience: Dec 05, 2025
customer
Poor service

I had an appointment with Richard to remortgage, initially everything went to plan the meeting was booked, had my meeting and was told he would be in touch to provide me with the offers. I waited and waited he never got back to me, i called and emailed and no response. This has meant i have now had to sort everything my self with weeks to spare and having to pay to get another valuation done as mine has now expired! I never leave reviews but felt so disappointed i felt i had to

1
Date of experience: Dec 01, 2025
Anonymous
Very knowledgeable in his field

Very knowledgeable in his field, great customer service.

5
Date of experience: Nov 25, 2025

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