Review Time
Terrible terrible customer service first time ordering pack of 100 runner beans seeds missing phone call after phone call always to a answer machine 7 emails down so far absolutely no response never had a company ignore customers in this way order number 201601 in my mums name j m tovey contact details are mine
Purchased Churchill F1 Brussel sprouts. Not a single usable seed in the packet. Just some flower looking bits and some small black shells. I complained to Sales by e mail but didn't receive a reply. Complained again but not a word. What a rude attitude! Last time I shall use them
Well we certainly won't be ordering from this company again. We noticed that 3 packets in our order were dated 2023 - 2 years old. We still planted thinking that JustSeed must be confident they are still o.k. Nothing at all is showing in our heated propagators whereas seeds from elsewhere are shooting well. We usually pot on in April but it's not looking promising.Still, we learn from our mistakes but I don't think they should sell seeds which are 2 years old and don't germinate.
Not one seed has grown even in a propagator with grow lights 😤 5 weeks & nothing. I could not get in to your reply until today. I have since purchased elsewhere & everything is growing well. So really disappointed with these seeds.
I placed an order with JustSeed for several different seed varieties, but the most expensive packet arrived completely empty. I immediately contacted customer service, not once but twice, requesting a resolution, yet they didn’t even bother to respond. A company that ignores its customers and fails to address such basic issues is simply not worth trusting. I expected better quality control and at the very least, a response. Unfortunately, based on this experience, I won’t be ordering from JustSeed again and wouldn’t recommend them to others.
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