kamera-express.nl

3.3
3.3 Based on 21 reviews

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in...

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Average Rating

3.3

/
5

21 Reviews

5 Star
50%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
41%

All Reviews

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Review Time

SILLY SNEK
Terrible store and service, i wait for 20+ mins just to make a quick purchase, people who just enter

Terrible store and service, i wait for 20+ mins just to make a quick purchase, people who just entered the store and draw a number somehow get help right away, racist bunch

1
Date of experience: Feb 10, 2026
SP44
Strongly advise against this online store

This online store operates in a questionable manner; I strongly advise against making purchases here. I placed an order for a camera with accessories over a month ago, and I still haven't received any shipping updates. I've reached out to the support team three times—twice for updates and once to request cancellation and a refund—but only received vague responses indicating they are "investigating," with no follow-up on my inquiries. It seems that one of the items in my order is now out of stock, leading me to believe they prefer to wait until it's available again rather than properly notifying customers and addressing their concerns. Regardless, I will not be ordering from them again and will actively discourage others from doing so.

1
Date of experience: Dec 31, 2025
Lucia
Disappointing experience with long delays and no updates

Regrettably, my experience was unfavorable due to the complete absence of customer support. I attempted multiple times to reach out to the company for updates on my order, but received no replies. I ordered the item in August, and it only arrived in late November. Because of the substantial delay and lack of communication, I sought a refund through a payment service, which was processed correctly. Later, the company sent me a payment reminder, but I chose to pay out of honesty once the product was delivered, despite being informed I wasn’t obligated to do so. The unresponsiveness of customer support is unacceptable, and I won’t be shopping here again. I strongly suggest improving customer service and ensuring that communication channels are effective.

1
Date of experience: Dec 30, 2025
Spiidie_YTB84
Successful lens purchase experience

I frequently visit the local store and always receive excellent service. The staff is knowledgeable and provides great advice, helping me find what I need. I successfully sold and purchased new lenses, receiving a fair quote for the ones I sold. Additionally, I was allowed to test the lens I bought, which was a great touch.

5
Date of experience: Dec 11, 2025
Baron Fisher
Fantastic service

Exceptional service overall.

5
Date of experience: Dec 08, 2025
Duncan Wilson
Questionable practices of the online store

This online store raises significant concerns; I advise against placing orders here. I purchased a camera with accessories over a month ago and have yet to receive any shipping updates. I've contacted the support team three times—twice for updates and once to cancel and request a refund—but all I received were vague responses indicating they are "investigating," with no further communication from them. It seems one of the items in my order is out of stock, suggesting they prefer to wait until it’s available instead of notifying customers and addressing their issues. I will not shop here again and will warn others to steer clear.

1
Date of experience: Dec 01, 2025
Gus Harris
Good prices and products available

They offer good prices and quality products and are willing to assist with any issues.

4
Date of experience: Nov 27, 2025
Olivia Rogers
Highly recommend visiting the store in person

I suggest visiting the store in person, as I did when purchasing my camera. The staff were incredibly helpful and accommodating.

5
Date of experience: Nov 23, 2025
Jodi
Welcoming and helpful staff

The staff is friendly and attentive, and I'm very pleased with my purchase. It’s a nice place to shop.

5
Date of experience: Nov 22, 2025
Extremely poor customer support

The customer service is the worst I have ever encountered; my order never arrived, and no refund was issued. I would strongly recommend avoiding this shop.

1
Date of experience: Nov 21, 2025

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Business Details

  • Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!
    See more

  • email info@kamera-express.nl
  • call 0858888013
  • language https://www.kamera-express.nl

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