kapten-son.com

3.9
3.9 Based on 401 reviews

Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – geme...

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Average Rating

3.9

/
5

401 Reviews

5 Star
62%
4 Star
7%
3 Star
5%
2 Star
5%
1 Star
20%

Filtered Reviews

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Review Time

Nancy
Backpack is Perfect!

Backpack is Perfect!Delivery very fast! Thank you!

5
Date of experience: Jul 04, 2023
Merle Price
New and happy customer gained

It was very good from the early beginning I mean site till the quick delivery. However, what's best is the QUALITY of your products. I am very satisfied, thank you!

5
Date of experience: Jul 03, 2023
lusiitano45766
Excellent service!

Excellent service! Received updates until delivery which was faster than expected. Very pleased with my bag pack so far.

5
Date of experience: Jun 30, 2023
Russ Price
Good customer service

almost two years ago I ordered a bag from Kapten and Son, and recently the zipper broke. When I contacted costumer services I recieved a quick reply and a new bag within a few days!

5
Date of experience: Jun 28, 2023
Swaine Walker
My Zurich oversized sunglasses are…

My Zurich oversized sunglasses are lovely, love the case! The Bali bag I ordered was more than I expected. It has plenty of space, the materials look of high quality and the packaging was very practical. If you decide to create a smaller version of it as an everyday, I am definitely buying it!!

5
Date of experience: Jun 27, 2023
Morgan C.
Slow and unhelpful customer service

Update - changed to 3 stars as I was able to locate the bag in a different postal area and the product is nice. Turns out Kapten&Son didn't give the courier my contact info (like most retailers do) which complicated the interactions between myself and the courier.---------- Original review -----------Slow and unhelpful customer service - delivery was attempted a couple of days late so I wasn't in and I still have no idea where my order is, can't get a response from parcelforce & customer services say they can't help and just reiterate what's on the tracking link ("at a post office" but I live in an area with hundreds of parcel drop off points & post offices). Waiting to see if they'll give me a refund before doing a chargeback on my card.

3
Date of experience: Jun 24, 2023
Sky Clark
Amazing customer service

The zipper broke after one year of use, I contacted Kapten&Son to get it repaired and they sent me a brand new backpack for free!

5
Date of experience: Jun 24, 2023
Melvin Smith
I love how spacious the bag is and it…

I love how spacious the bag is and it looks premium.

5
Date of experience: Jun 22, 2023
Lily Ortega
Backpack

Backpack, excellent service

5
Date of experience: Jun 20, 2023
Emanuel Wilson
Great product (perfect for cycling to…

Great product (perfect for cycling to work and still looking stylish in the office) and really clear delivery tracking. Thanks. ☺️

5
Date of experience: Jun 08, 2023

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Business Details

  • Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.See more

  • language https://www.kapten-son.com

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