keto.go.app

2.3
2.3 Based on 174 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

174 Reviews

5 Star
28%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
65%

Filtered Reviews

Filter Reviews

Review Time

Cheryl Butler
Cancellation Issues with Subscription

I promptly cancelled my subscription right after signing up due to financial constraints on July 2, 2025. However, a payment was deducted on December 27, 2025. When I inquired about this, the support team terminated my subscription and denied my refund request. They claim I only cancelled on the 27th and that I need to cancel 48 hours before a payment is processed.

1
Date of experience: Jan 20, 2026
Tobias Morris
Misleading information about the basic paid plan

The app gives inaccurate details regarding the data and features available on the basic paid plan. The access is much more restricted than what was promised. Cancelling the subscription is unnecessarily complicated, and even after cancellation, charges kept occurring. This situation is very frustrating and unacceptable. I cannot recommend this app.

1
Date of experience: Dec 24, 2025
Nicola Coleman
Disappointing experience with the app

After purchasing the app, I was eager to explore its content. The recipe photos looked fantastic, but I quickly noticed that many ingredients featured were missing from the list. What remained resulted in bland and unappetizing dishes. The plan and app layout are confusing and difficult to navigate. This feels misleading, and when I requested a refund due to these issues, my request was denied. I had hoped that using a secure payment method would protect me, but their response was that the payment went through without any issues.

1
Date of experience: Dec 03, 2025
amothefyre13
Beware!

Beware: This is an outright scam! They keep attempting to withdraw money from my bank account, and contacting them is impossible.

1
Date of experience: Nov 25, 2025
Chas
Frustrated with this company

How do you stop this company? I'm frustrated with their lack of communication while they continue to charge me despite my blocked bank card. It's a hopeless situation. DO NOT sign up.

1
Date of experience: Nov 21, 2025
Marina Reed
Not worth it

This isn't even a proper app. The recipes are confusing, asking for tiny amounts like 1g of an ingredient. I thought I had paid for a yearly subscription, but my card was charged monthly. The cancellation process is ridiculous, and there's no option on the app to update my payment details, so I have no idea where my information is stored.

1
Date of experience: Nov 17, 2025
Posy Brooks
Fraudulent practices

This is a scam! They take your bank information and keep charging you. I've reached out multiple times via email and chat, but there's no way to cancel. The cancellation process leads you in circles with pop-up messages that prevent you from proceeding. I've received no response to my emails. Please avoid this service!

1
Date of experience: Nov 08, 2025
Jennifer Cooper
Stay away!

Stay away from this service! I canceled a long time ago, yet they have still charged my account.

1
Date of experience: Nov 08, 2025
Newt Long
Misleading trial experience

I purchased a trial period and was supposed to receive login details, but no page existed for that. Instead, I was prompted to buy a premium plan. I was confused about my original plan and why I should purchase more. After reaching out to support, they wished me enjoyment with their product, but I ended up with multiple charges and no access to my account. I contacted my bank and relevant authorities to report this.

1
Date of experience: Nov 03, 2025
Faith Adams
Avoid this service at all costs!

After paying for the app, I discovered that the recipe photos looked fantastic, but many ingredients were missing from the list. The remaining ingredients resulted in bland and unappetizing dishes. The app is poorly designed and difficult to navigate. This feels like a scam, and my refund request was denied, despite thinking that using a secure payment method would protect me.

1
Date of experience: Nov 02, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More