kineticlogistics.co.uk

4.6
4.6 Based on 1K reviews

Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will...

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Average Rating

4.6

/
5

1K Reviews

5 Star
87%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
7%

Filtered Reviews

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Review Time

Earl Cook
Text to let me know how long he would…

Text to let me know how long he would be. The young man that came was polite and well mannered. He wiped his feet on the way in and tidied up after himself.

5
Date of experience: Jun 24, 2025
Cliff Cooper
Gentlemen!

Easy to bookTwo gentleman who delivered and transferred my items.

5
Date of experience: Jun 24, 2025
TP38
Good Solid Service

Advised the day before of the 3 hour delivery slot and again the following morning. Then received a text saying they'd be here in 20mins. No problems at all, came within the 3 hour slot and delivered our new TV. Good service and happy with delivery.

5
Date of experience: Jun 23, 2025
Kermit Scott
Large item delivery to isolated building

Ordered a large item from Costco, emailed and texted updates, delivery date to suit me, and delivered to a church building down a long path. Updated by driver about ten minutes before arrival and checked delivery was to the isolated building. Cheerful chappy, didn't get his name, so can't name him. First time using Kinetic highly recommended.

5
Date of experience: Jun 23, 2025
leonord54
Replacement wardrobe doors

Very easy to order through the Tool Station app and the delivery was very quick, Lee who delivered the items carried them into my back garden for me.Very polite and helpful, text me 20 minutes before arriving.

5
Date of experience: Jun 23, 2025
Will Cook
A breakdown, a rearrange & O/T.

I could have written this review with a negative perspective as the original delivery day was missed due to a vehicle breaking down on route. I got lots of updates and an apology and these things happen. It was rearranged two days later on a Sunday if that was ok by me. It was.The two guys who delivered were called in on overtime to make good on the missed deliveries from the Friday. So this is a positive review as sometimes things happen outwith your control but how you respond to them is what makes the difference.

5
Date of experience: Jun 22, 2025
Jeffrey
Best delivery ever

The most pleasant and helpful delivery driver I've ever met. Delivered sliding wardrobe doors and even carried them up our awkward stairs.

5
Date of experience: Jun 21, 2025
JC27
Horrendous service -do not use

Horrendous service - cancelled my delivery because they had a sick driver when I specifically booked a day off of work. Customer service phone number dials out every time and when emailed nothing could be changed so had to stick to the rescheduled date/time. Upon arrival, even though I stated on their initial booking form there was no lift, the delivery drivers stated they don’t bring parcels above floor 2, I reside on floor 4. Highly recommended you don’t use this company!

1
Date of experience: Jun 21, 2025
Ethan Cook
Courteous and professional

David Young from Kinetic Logistics was helpful and delivered my heavy item to the room that my elderly mother chose, she said he was courteous and professional, so it's a 5-star review from me.

5
Date of experience: Jun 20, 2025
RW70
The delivery driver was very very…

The delivery driver was very very polite understanding of my needs helped by putting inside the house Amazing young man Very smart and had a lovely demina

5
Date of experience: Jun 20, 2025

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Business Details

  • Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more

  • language https://www.kineticlogistics.co.uk

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