kineticlogistics.co.uk

4.6
4.6 Based on 1K reviews

Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will...

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Average Rating

4.6

/
5

1K Reviews

5 Star
87%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
7%

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Review Time

ML81
My order was delivered damaged and now…

My order was delivered damaged and now having to arrange a replacement. Fingers crossed the replacement is quick and not damaged

1
Date of experience: May 21, 2025
Charly
Very happy with service friendly driver…

Very happy with service friendly driver delivery with care

5
Date of experience: May 21, 2025
Domenic Turner
Excellent communication

Excellent communication, put my order in the room of my choice. Really nice delivery guys. Thank you

5
Date of experience: May 21, 2025
Dave Carter
Excellent service

Excellent communication, timely delivery and courteous driver

5
Date of experience: May 20, 2025
SkyFall_PvP
Fantastic service as it always is

5
Date of experience: May 19, 2025
alex009
Poor communication and delays

Placed an order with B&Q 18/04, received an email from Kinetic 25/04 to say they would be in touch to arrange delivery. 3 weeks later and I am still waiting...Also had a return processed by B&Q on 28/04, got sent a link to schedule a collection date by Kinetic, so I did for 05/05, waited in all day and no one arrived, despite receiving a reminder text the day before. I then had to reschedule for 09/05, sent an email on 05/05 asking them to confirm someone would actually be attending, no response. Luckily, they did arrive, but I have spoken with B&Q this morning and apparently the item has still not been returned to them.If they were coming to do the collection surely it would have made sense to do the delivery on the same day??Currently £850 out of pocket and no clue when any of this is going to be sorted.

1
Date of experience: May 16, 2025
Julien Sanders
Very polite and helpful delivery…

Very polite and helpful delivery driver, had a time for a 5 minute chat before off he went on his deliveries again. It's a shame more delivery drivers are of the same breed - smile, polite, helpful etc etc

5
Date of experience: May 16, 2025
Casey C.
Came on time

Came on time , guy was polite , professional and courteous.

5
Date of experience: May 16, 2025
BA29
Had a delivery from Costco

Had a delivery from Costco. The driver rang and introduced himself and said he'd be 15 minutes. He turned up exactly 15 minutes later. He was really helpful and carried my item on his dolly to the back of my house and even offered to put it somewhere else if I preferred. What a refreshing change to have a traditional friendly chap who was genuine rather than the current crop of couldn't give a sh*t amazon drivers!

5
Date of experience: May 16, 2025
Gina
Highly Recommend

Can't fault the communication or the delivery from Kineticlogistics.From start to finish, this company was efficient. I knew what day and time the delivery was going to take place and the two guys who delivered my TV were quick, efficient and polite.Would 100% recommend.

5
Date of experience: May 16, 2025

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Business Details

  • Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more

  • language https://www.kineticlogistics.co.uk

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