kinsleyrose.com

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1 Based on 10 reviews

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jodv2660
Avoid ordering from this service.

I strongly advise against placing an order here. I purchased a long line puffer jacket and received no updates about my order, which forced me to reach out to them. After finally receiving the coat, I've only had it for a month, and it already has significant tears on the inner arm and in the pocket. The quality is extremely poor considering the price. I contacted them to report this issue, hoping for a refund or at least a replacement, but I haven't received any response.

1
Date of experience: Jan 19, 2026
Mia Price
Fraudulent platform – Avoid at all costs

Fraudulent platform – Avoid at all costs. I paid £59.99 for a coat, was informed it had been dispatched, but the tracking link doesn't work. They are unresponsive to emails, and the website is no longer accessible. This says it all!

1
Date of experience: Dec 23, 2025
Rita Sanders
Beware of this company!

Came across their website through an ad and it seemed like a credible business with quality items and quick delivery. The '100% cotton' jumper finally arrived after a 4-week delay, sent from overseas. It turned out to be a cheap, synthetic item that I wouldn't wear. The quality is far from what was advertised, and I doubt their return policy. I regret falling for this scam. Don't make the same mistake; I question the existence of this company.

1
Date of experience: Dec 22, 2025
Helena Foster
This deserves zero stars, it's a scam...

This deserves zero stars, it's a scam. Paid for a coat over a month ago with no sign of it and can't access the original website. DO NOT give these scammers your money.

1
Date of experience: Dec 21, 2025
schoeffel1816
Order not received after nearly a month...

Order not received after nearly a month! No tracking info, the app just shows ‘preparing shipment’. Despite several emails assuring me my order is on the way, I don't believe it! They offered a 10% refund, which is unacceptable.

1
Date of experience: Dec 16, 2025
Charley Clark
Disappointment.

Disappointment... ordered a coat that never arrived. I've sent multiple emails with no response! Tracking is unavailable, though it was supposedly shipped. Disputing with my bank. What a mess.

1
Date of experience: Dec 08, 2025
Sibyl Smith
Fraudulent website

Fraudulent website. Avoid ordering... the site has vanished, which says it all. Paid £59.99 for a coat, was informed it had been dispatched. Tracking link is nonexistent, no replies to emails, and the webpage is no longer accessible. Complete disappointment!

1
Date of experience: Dec 05, 2025
Isaac H.
If I could give zero stars, I would!

If I could give zero stars, I would! This website is a total scam. I ordered a coat nearly a month ago and still haven't received it. Paid £59.99, and when I inquired about a refund due to delays, I was told it had already been posted and couldn't be refunded! This is a complete scam; they take your money and don't send anything! I've reported this company!

1
Date of experience: Nov 27, 2025
Skoyz
Warning about this website...

Warning about this website as potentially fraudulent. I ordered a coat and paid in full, but it was never delivered, even after the required waiting period. The company continually delayed and refused a full refund, only offering a partial one. Now I have to pursue a chargeback with my card provider. I'm sharing this to help others avoid a similar situation.

1
Date of experience: Nov 18, 2025
Kaden Walker
Completely unacceptable service!

Completely unacceptable service (if they even qualify as a company). Ordered a coat as a gift with a promised 5-10 day delivery. After waiting, I sent several emails, and their only response was to 'rest assured that my item is on its way.' Two months later, still nothing. They refused a refund, and now I have to pursue it through my bank. Avoid giving them any of your money at all costs!

1
Date of experience: Nov 15, 2025

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