Review Time
Irene was friendly, intelligent and direct. That is my preferred interaction when dealing with medical personnel. She listened to me and gave me pointed advice. I really appreciate this service.
Caroline was so kind, compassionate and actually listens and absorbs what I tell her. I appreciate her warm smile and laugh, as well as her patience and knowledge in helping her patients. I am very grateful to have found her!
I would like to thank the ADHA Advisor team, especially Brenda, who was extremely kind and helpful from the very beginning.
She assisted me through every step of the process, always explaining everything clearly with great patience and professionalism. I truly felt supported and confident throughout the entire experience.
I highly recommend this company, as I received excellent service and was treated with respect from start to finish. Thank you, Brenda, for the outstanding support!
The entire process was seamless and straightforward. From setting up the appointment to completing the intake forms, everything was clear and well-explained. The representative was a joy to converse with. I didn’t feel like I was being assessed; it felt more like a chat with a friend. She was non-judgmental and honest from the very beginning!
The doctor could not assist with my medication management, even though they are licensed in the state. Had I known this beforehand, I would not have scheduled the appointment. I have requested a refund since the platform doesn’t clearly indicate that they cannot assist individuals on certain medications through Telehealth. It appears the BBB is aware of this issue, and the wording on their site should be revised. Additionally, I’m confused as to why personal information is required if it’s not reviewed prior to the consultation. My forms clearly noted a diagnosis of combination ADHD in 2023 along with my medication history, yet the first question during the call was whether I had ever been diagnosed with ADHD. The initial payment claims to cover the attention given to understanding client information, but that wasn’t the case. Now, I will need to visit an in-person clinic, and it seems they were already aware of this, yet they still collected their fee. They shouldn’t charge anything until they can confirm their ability to assist the patient.
I had an excellent experience. My only concern is that I haven't received any updates after our meeting regarding when I can expect the new medication. It might be due to the holiday, but I believe the pharmacy should still be operational.
The doctor could not assist me with my medication management, despite being licensed in the state. Had I known this beforehand, I would not have made the appointment. I requested a refund, as the platform does not clearly state that they cannot assist individuals on certain medications through Telehealth. It seems the BBB is aware of this issue, and the wording on their site needs to be revised. I also wonder why personal information is requested if it isn't reviewed prior to the call. My forms indicated a diagnosis of combination ADHD in 2023 and included my medication history, yet the first question during the call was whether I had ever been diagnosed with ADHD. The initial payment was supposed to cover the attention given to understanding client information, but that wasn't the case. Now, I have to visit an in-person clinic, and it seems they were already aware of this, yet they still collected their fee. They shouldn't charge anything until they confirm their ability to assist the patient.
I had a wonderful experience during my first session! The clinician was very kind and easy to converse with. I usually dislike virtual appointments, but this one was comfortable and not awkward. I learned a lot about how ADHD affects me and practical methods for managing the symptoms. Overall, it was a productive and positive discussion.
I appreciate the easy scheduling, completion of online intake forms, and my telehealth appointment with the clinician. They were informative, provided excellent resources to review until our next appointment, and made me feel at ease during our conversation. Overall, it has been a positive experience thus far.
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