Review Time
The KitchenAid Anti-Fatigue Floor Mat is very comfortable to stand on, especially when spending longer periods of time in the kitchen. It definitely helps reduce pressure on the feet and makes cooking or washing dishes more comfortable.
However, I found it quite difficult to keep clean. The surface has many grooves, which tend to trap dust, crumbs, and small particles. Even after wiping it down, the dirt doesn’t come off easily because it gets stuck in those grooves. If you have a dark-colored mat, this becomes even more noticeable and it can start to look dirty very quickly.
Overall, it’s comfortable and supportive, but the design makes maintenance harder than expected. If easy cleaning is important to you, this is something to consider before buying.
The KitchenAid Anti-Fatigue Floor Mat is very comfortable to stand on, especially when spending longer periods of time in the kitchen. It definitely helps reduce pressure on the feet and makes cooking or washing dishes more comfortable.However, I found it quite difficult to keep clean. The surface has many grooves, which tend to trap dust, crumbs, and small particles. Even after wiping it down, the dirt doesn’t come off easily because it gets stuck in those grooves. If you have a dark-colored mat, this becomes even more noticeable and it can start to look dirty very quickly.Overall, it’s comfortable and supportive, but the design makes maintenance harder than expected. If easy cleaning is important to you, this is something to consider before buying.
They honestly don’t deserve any stars but that’s not an option here! I purchased a KitchenAid stand mixer specifically because it was advertised on KitchenAid’s official website as having the black classic KitchenAid logo. The product I received did not match the listing — it had a metal band and metal logo instead, which was not what was advertised.Because the product did not match the description, I returned it. KitchenAid received the return over a month ago, yet I am still waiting for my refund. This delay is unacceptable, especially when the issue was caused by misleading product information on their end.I expected better accuracy and customer service from a brand like KitchenAid. While mistakes can happen, holding a customer’s money for this long after a return has been received is beyond disappointing.
I purchased an item from them last week, and we wish to return it in the original packaging still sealed.Upon logging in to my account, orders, “return items”, away I go.The only problem is that when it asks me for my email, the email box is already populated with my partially correct email, although displays a few wrong characters such as the % sign.Whilst I would think all good, I highlight it with the mouse cursor and attempt to delete it. This operation does not work. My incorrect email that is populated in the box is fixed and locked.Hence when I continue, it returns a “this email is not recognized”.This is highly suspicious and deceiving to the public, no doubt in order to detract users from continuing to return.I tried their chat but of course, no option for refund help or order numbers from their auto robot chatter.Their emails to users and website has a massive amount of tracking and they are heavily into advertising.I will now pursue this with vigor and steer clear from them in the future.
I switched to the kitchenaid artisan 4.8L after years with a wobbly old mixer, and youll feel the difference straight away. It is steadier and kinder on the ears than what I had before, yet powerful enough to knead my big sourdough batches without walking across the bench, and the stainless bowl cleans up so easily. You will love how versatile it is with the pasta roller and food grinder, which makes weeknight cooking feel a little special and very very doable. I chose Pistachio and it looks tender and cheerful in my small kitchen, still tucking neatly under the cupboards, and delivery to my place in Australia was smooth with the box handled carefully. After a month the meringues are loftier, the crumb is more consistent, and knowing parts and service are easy to get here gives me a comforting sense of longevity.
The purchasing of my coffee machine kf8 was extremely simple and delivery was fast The machine is extremely simple to operate and makes great coffee however the temperature needs to be looked at as it's not hot enough when milk is used which is a shame as my wife and I like latte
BEWARE BEWARE BEWARE of this company. Their return policy and refund process is so long winded that they prefer to frustrate the hell out of a customer, rather than simply do the right thing. Return labels that don't work, waiting times that inconvenience the buyer and overall a sh*t experience. Don't do it. There are other brands out there.
Ordered an ice cream bowl and accessories via Amazon. Amazon because I was given a gift card. 4 months after receiving it the bowl leaked blue fluid from a crack on the base. Contacted Kitchen Aid who dismissed me very rudely because I had not bought it from them.Never ever buy anything from Kitchen Aid. You are not treated like a customer should be.
Worst customer service ever. I cannot find words to describe the total absence of customer support from Kitchenaid.Thankfully, the particular product in this instance is only some measuring cups that have all cracked with little use and no abuse.I rang the customer support line, who gave me the email address to write to (customercare[at]greenpan.com.au) - 'The Cookware Company'.I got an automated acknowledgement to say they got my email and never any further response or contact. I followed up several times with the same result.I contacted one of the other 'customer service' addresses who told me to contact the same place and when I explained that I had no response the suggested another. I eventually got someone to reply who sought further details and then never replied to me again (customercareeu[at]lifetimebrands.com).This has gone on for many months now and I've got nothing.Thankfully my expensive Kitchenaid products have not broken down, but I fear the day they do.Worst customer service ever.
Wife ordered an appliance in mid December. Subsequently received an advice that it was given to Aust Post on 27 December. She rang Kitchenaid on 16 January (on hold for 40 minutes!) to advise no item received. Customer Service advised that it will be monitored and if they see that it is not received here by 19 January they will despatch another appliance. It is now 25 January - NO APPLIANCE, NO COMMUNICATION FROM KITCHENAID - REALLY POOR SERVICE!! She has rung them 3 times - got a different person and a different story each time.
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