klass.co.uk

4.8
4.8 Based on 40 reviews

...

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Average Rating

4.8

/
5

40 Reviews

5 Star
90%
4 Star
0%
3 Star
10%
2 Star
0%
1 Star
0%

Filtered Reviews

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Review Time

Miss Hullah
Fast delivery

Fast delivery

5
Date of experience: Apr 07, 2026
Jenny Rhodes
Easy shopping experience

I ordered online and the order arrived quickly and safely. The item I wanted to return was taken to as local Klass shop and the refund was made quickly.The items I kept are really lovely and well made.

5
Date of experience: Apr 07, 2026
K Hall
Dress

Easy to order online.

5
Date of experience: Apr 07, 2026
Stephanie Baird
All my clothes are lovely

All my clothes are lovely! Well made and value for money

5
Date of experience: Apr 07, 2026
Anne
Unsatisfactory returns process

Found the returns process unnecessarily complicated- instructions to select but nothing would click- completing questions but no way to move on to next step- then we go to Royal Mail who ask all the same questions again. When finally got there on mobile "file not supported " by printer so had to do it all again on laptop. Has put me off ordering again. Look at what Roman do- returns label is included in package when it arrives. All you have to do is stick it on the parcel and take to post office!!! Have been to Boundary Mill today where I could select/try on/ make final decision stress free. Why do people bother with online shopping???

3
Date of experience: Apr 07, 2026
sue
Lovely dress

Lovely dress, good price and delivered quickly.

5
Date of experience: Apr 07, 2026
Tina Dunphy
Nice dress but did not suit me

Nice dress but did not suit me. Returned and awaiting refund

3
Date of experience: Apr 07, 2026
Patricia
Excellent jacket

Excellent jacket , true to size good quality. First time I've purchased anything from Klass but will do so again

5
Date of experience: Apr 07, 2026
tanna
Website easy to navigate

Website easy to navigate, order arrived very quickly.

5
Date of experience: Apr 07, 2026
MRS MARGARET EVERETT
Being able to order on line and doing…

Being able to order on line and doing return

5
Date of experience: Apr 07, 2026

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