Review Time
Like many others on TrustPilot, my account was breached for ‘Account management’ I have only ever used one device to trade from and all trades were my own. After requesting proof for my ‘account management’ I received no follow up email for over a week now. This is a complete scam so avoid at all costs and go with other prop firms.
Scamming company, they denied my payout due to multiple IP addresses for my account but I explained that the other IP detected was from a siblings account who I live with and we both had our own accounts on our own devices and never managed each others accounts. Also I had built over $5k in profit and when I requested payout and they reviewed my account and completely dumped my profits within a day, bearing in mind I wasn’t able to access my account during the review phase. So now when I log into my kortana dashboard I can see where they have crashed my hard earned profits.
DON'T FALL FOR IT! Biggest SCAM out there! After a payout request, my account was hard breached for 'ACCOUNT MANAGEMENT'. This is the biggest b*llshit there is, because I only logged in via my OWN SERVER, to which no other account can be linked and no more than 1 IP address is used. They don't pay out big amounts, please don't fall for it.
Kortana fx seems to be running some sort of scam. Dont pay attention to the so called good reviews you see here as those are probably orchestrated by their in house team. I abided by all the rules but because they could not provide proof that i broke any rules, they decided to deny my payout due to "account management". Up until now they are yet to show me proof of this account management. Tomorrow I will be putting in a report about their dealings to the appropriate regulatory authorities.
This firm is 100% scam. Never got any payout from them, did everything according their rules. They changed broker 3 times during me having an account with them (because they are scamming people, brokers don't want to do business with them) first payout got rejected, they changed rules without prior notice and my consistency rule would be violated with the new 33% standard and reaching that I would pass max profit so payout would not be possible, second time no payout also but still got a fresh account on the new broker migration towards MT5. Now again I traded exactly according their rules, requested payout of only 2% profit and got rejected for no reason. They say it's ACCOUNT MANAGEMENT -> IP rule violation. But I have only been trading on my phone on the same mobile network. Now they breached my account for no reason. Customer support not available, it's just a bot. Don't mind the positive reviews here on trustpilot those are all fake, I know a lot of traders and they all experiencing the same. Most people won't even reach profit split so they never know.
I had an extremely frustrating experience with KortanaFX. Despite following all their procedures and using the same IP address consistently, they refused to process my withdrawal request. They claimed it was due to an IP address issue, accusing me of account mismanagement, which is completely untrue.I have tried to explain and provide all necessary details to resolve this situation, but they have been unresponsive and unhelpful. This has caused a significant inconvenience and loss of trust in their service.I would not recommend KortanaFX to anyone looking for a reliable trading platform. Their customer service is poor, and their policies are overly restrictive and unjust.
5 time in a row „rule Break“I have made more than 20.000 Dollar in payout at 70% Stage. I have Screenshots of conversations with wrong statements of the „Support“ Team, what causes hard breach. They wont give you all informations, because they want you to lose.Just stop giving them Money. ****in scammers.
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