Review Time
Today my daughter who is 7 months pregnant and I went into the store in Westbourne grove in London. After spending over £300 and while paying my daughter the pregnant asks if she could use the toilet as she needed it all of the sudden as being pregnant.
To our surprise the shop assistant decline and said “no”. Come on, let’s be humans and it just is so sad when now in sociaty people are just not empathetic anymore. Will
Not be visiting the Westbourne store anymore I will find a friendlier one.
Today my daughter who is 7 months pregnant and I went into the store in Westbourne grove in London. After spending over £300 and while paying my daughter the pregnant asks if she could use the toilet as she needed it all of the sudden as being pregnant.To our surprise the shop assistant decline and said “no”. Come on, let’s be humans and it just is so sad when now in sociaty people are just not empathetic anymore. WillNot be visiting the Westbourne store anymore I will find a friendlier one.
Clothes are beautiful. However customer service very poor. I had too promote for replies. I knew to begin with to size up with this brand. So I did. There was a significant sizing issue with the size 3 baby and child size 3 but both measurements are the same. I even showed comparisons and I was told it’s a longer length dress. But the waist and arms were significantly smaller. After showing pictures no reply. I replied with I will be returning items which, i had to pay £12 for. And guess what no reply again.
Terrible service from beginning to end. I had to chase my parcel and demand my refund. Only half refund was given, when everything was returned in exactly how it was sent ( didn't even open the box). Still waiting for the other half of refund to be transferred back. What a joke.
I have left a review on their website on a purchase I made but it wasn't published. I guess the fact that the review was 1 star didn't help, LOLThe quality of the Leather Girl T-Bar Shoes has gone down significantly. I used to love these shoes, I bought many sizes and colors of La Coqueta Leather Girl T-Bar Shoes to my girl over time, the quality was great and I was even able to gift them to my friend's babies afterwards. Now the quality is very cheap, the colorful layer of leather is extremely thin and the shoes have literally peeled the leather on the tips of the shoes after just one wear. Very disapointed. BTW I have contacted the support on their website about the review I left that has magically disappeared, and got no reply......so unreliable.
I've bought their shoes over time and always loved them. However pairs I have bought over the last year or so have been terrible quality. The colour layer coming off after one use. I contacted customer services and they said I could return but by which point the event was over and my girls were wearing scruffy shoes! Definitely expect better quality for such expensive shoes
Updating this review as after initially feeling I hadn’t had good service after a parcel was missing with Evri, the company went out of their way to ensure the items got to me in time for a wedding. The dresses are absolutely beautiful, very high quality fabrics and craftsmanship - but very small. My daughter is just turned 2 (admittedly very tall for her age) and the she 3 dresses mostly were too tight across the chest and under armpits. Recommend sizing up and a couple up for taller children.
I am so looking forward to receiving my order though it has not arrived. I provided my address along with a request to use our national postal service as that is the only way things come out to our rural address. They used an international courier service which has taken five weeks back and forth and has not yet delivered my items.
I bought the Ivory Azura Girl Smocked Set as a birthday gift for my niece, and I was seriously impressed. As someone who doesn’t usually shop for children's clothes, I was blown away by the quality and attention to detail. The material is soft and light, and the floral pattern is classic without being overly girly — exactly what I was looking for.My sister in law said it fit perfectly and my niece absolutely loved it (she didn’t want to take it off!). It looked like something out of a storybook. Packaging was lovely too — it really felt special from the moment it arrived.Will definitely be coming back for Christmas. Highly recommend for anyone looking for a thoughtful, timeless gift.
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La Coqueta is an independent children's clothing brand based in Notting Hill, London. Beautifully crafted Spanish clothing for modern times, with worldwide shipping.
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