lakeland.co.uk

4.9
4.9 Based on 139 reviews

The home of creative kitchenware, Lakeland's innovative kitchen cookware appliances and utensils are perfect for any contemporary home...

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Average Rating

4.9

/
5

139 Reviews

5 Star
91%
4 Star
2%
3 Star
4%
2 Star
2%
1 Star
2%

All Reviews

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Review Time

Isla Dixon
We love visiting the store in Gates Garden Centre as it is easy to walk around and browse. The staf

We love visiting the store in Gates Garden Centre as it is easy to walk around and browse. The staff ask if you need help and then leave you alone if not so you can look in peace. They have a great selection and we always leave with more than we intended. Quality of the items is high ensuring they last.

5
Date of experience: Feb 27, 2026
Carolann Jones
Shewsbury store.I was looking for 2 items. Was soon approached by a very helpful friendly member of

Shewsbury store.I was looking for 2 items. Was soon approached by a very helpful friendly member of the team who found one of the items I wanted and informed me the other was not available in Lakeland stores.
The store itself was immaculate and as a past retailer of 44 years at a high level, I know what immaculate looks like. Congratulations

5
Date of experience: Feb 24, 2026
Anne Oliphant
Before purchasing from my local store I checked out the reviews on my purchases, this was very usefu

Before purchasing from my local store I checked out the reviews on my purchases, this was very useful. I have the Lakeland app and loyalty card and I must stay got good value for my money as I also had 20% voucher off purchases £50 or over. Very pleased.

5
Date of experience: Feb 18, 2026
David Tate
First I loved my order. The quality has to be the best fryer-steamer, all in one cooking pan I have

First I loved my order. The quality has to be the best fryer-steamer, all in one cooking pan I have ever had and experienced. And the price was very low compared to it anywhere else. My item arrived just five working days later.

5
Date of experience: Feb 16, 2026
Di Tunney
The member of staff was very helpful and guided me to the exact place in the store where the type of

The member of staff was very helpful and guided me to the exact place in the store where the type of item I wanted was ondisplay. I found exactly what I wanted at a reasonable price and payment was very quick and easy, with discount vouchers given to me for my next visit. It's always a pleasure to shop at my local Lakeland store.

5
Date of experience: Feb 12, 2026
Curlyhub
Almost every item from Lakeland is quality. You may pay a bit more than other outlets but it's worth

Almost every item from Lakeland is quality. You may pay a bit more than other outlets but it's worth it. We found this great Tefal pressure cooker we didn't think we would find on here. We had to contact the makers as there were no comprehensive instructions in the box. Also, there contact details were not up to date with the leaflet inside.

5
Date of experience: Feb 04, 2026
June Madison
As always when shopping in store, Staff always helpful & pleasant. Great quality items @ competitiv

As always when shopping in store, Staff always helpful & pleasant. Great quality items @ competitive prices. Amazing collection of everything you can wish for in the home. 1st time purchase of Airfryer cleaner, fantastic!

5
Date of experience: Jan 29, 2026
Conny
I usually buy all my household items from Lakeland because of the quality and durability of their pr

I usually buy all my household items from Lakeland because of the quality and durability of their products.

This was my first time returning an item. At the time of purchase, the cashier explained that the product came with a three-year guarantee and advised me to keep the receipt. When I couldn’t find it, I returned to the store and the staff helped me identify the exact purchase date and reprinted the receipt without any difficulty.

They asked carefully about the reason for the return and clearly explained the available options, allowing me to choose what suited me best. I decided to exchange the item, and during the process I was also informed about a 20% discount that was available at the time.

I already trusted Lakeland for the quality of its products, but this experience reassured me that Lakeland stands behind both its products and its customers. The combination of a long guarantee and thoughtful customer service made this a very positive experience overall.

5
Date of experience: Jan 28, 2026
Guy A.
Great Service at the Gas Station

Stopped by to refuel and the representative at the counter was extremely helpful, guiding me in the right direction and assisting with my bottle exchange. The transaction was quick and straightforward.

5
Date of experience: Jan 22, 2026
Seamless ordering experience for tasty treats

The process of ordering multiple packets of ginger gummy bears was seamless, and they arrived promptly, well-packaged, with delivery updates provided throughout. They are a delightful, warming treat, and I will certainly be purchasing more from the seller in the future. Thank you!

5
Date of experience: Jan 10, 2026

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Business Details

  • The home of creative kitchenware, Lakeland's innovative kitchen cookware appliances and utensils are perfect for any contemporary home

  • call 01539488100
  • language https://www.lakeland.co.uk

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