Review Time
I’ve been counting down the days to finally collect my new van from Leighton Vans, a pipe dream for over a decade. From my very first visit, where I got to see the vehicle and build my dream van with all the trick extras and super cool brakes, the whole experience has been fantastic. Everyone there is incredibly friendly and helpful, always making you feel welcome and right at home. The Leighton HQ itself is an amazing place to visit, with so many incredible van builds to walk around and admire.
A special thank you has to go to Jordon Pointing, who handled my van build from start to finish. Nothing was ever too much trouble, and he truly went above and beyond to make sure everything was exactly how I wanted it. Thank you, Jordon. Thanks also to the guys in the detailing bays. I had a good chat with them while walking around, and they were friendly, polite, and clearly work incredibly hard to make sure the vans look absolutely perfect for handover.
To sum up, Jordon and the entire Leighton crew are amazing. Their vans are top quality, and they genuinely deliver a first-class experience. I wouldn’t hesitate to recommend them to anyone. Thanks again to the whole team!
I’ve been counting down the days to finally collect my new van from Leighton Vans, a pipe dream for over a decade. From my very first visit, where I got to see the vehicle and build my dream van with all the trick extras and super cool brakes, the whole experience has been fantastic. Everyone there is incredibly friendly and helpful, always making you feel welcome and right at home. The Leighton HQ itself is an amazing place to visit, with so many incredible van builds to walk around and admire.A special thank you has to go to Jordon Pointing, who handled my van build from start to finish. Nothing was ever too much trouble, and he truly went above and beyond to make sure everything was exactly how I wanted it. Thank you, Jordon. Thanks also to the guys in the detailing bays. I had a good chat with them while walking around, and they were friendly, polite, and clearly work incredibly hard to make sure the vans look absolutely perfect for handover.To sum up, Jordon and the entire Leighton crew are amazing. Their vans are top quality, and they genuinely deliver a first-class experience. I wouldn’t hesitate to recommend them to anyone. Thanks again to the whole team!
I’m really disappointed with my experience ordering from Leighton Vans.My order has been a mess from start to finish. First, they sent me roof bars instead of the side bars I actually ordered. I had to go through the hassle of arranging a return before they would even consider sending the correct item, I later discovered that a window fitting fitting kit was missing. I contacted Leighton Vans and was told it would be sorted. After several follow-ups, I received a call on Saturday from a team member who assured me that the missing kit would be sent that day by Transporter HQ. Who supply the camper glass bundle I’ve still had no dispatch confirmation, no delivery, and no proper communication. Every time I’ve been promised an update, I expected much better from a company with Leighton Vans’ reputation. Based on my experience, I wouldn’t recommend them — the service has been frustrating, unreliable, and unprofessional.
Upgrades to my 23 plate t6.1 Had coil over kit fitted steering wheel still not central Van been back on 4 wheel inlingment machine still not central Went with there LVR black front end was told they respray my original vw grills When i picked van up badges were still chrome they should on been black as per job sheet So had to return a week later for correct badges fitted Couple months later paint started flacking off the main grill It wasn’t my original grill but a cheap aftermarket item Van was booked in again as was told they would fit a original vw grill as per vans in showroom AgainAnother aftermarket grill was fitted Which is loose at the top and paint flacking againWaited 2 months for a original vw black painted grill which has been delivered to my home address and is marked in several places I have asked from mr Leighton to call me several times So I can share my experience with him He has never never bothered to call me I have always been polite to all members of staffThese vans are not cheap items Very poor service disappointing
First time using LV, products were poor quality. Had to return one large item due to shocking quality, this took a while to be collected with couriers failing to turn up on planned days (Not LV issues but still adds to the frustration after booking time off work), item returned and they confirmed it was received back on Monday 2nd June. Over a week gone by and still no refund. Customer service is very hit or miss depending who you speak to. Not a great first experience unfortunately.
First time using LV, products were poor quality. Had to return one large item due to shocking quality, this took a while to be collected with couriers failing to turn up on planned days (Not LV issues but still adds to the frustration after booking time off work), item returned and they confirmed it was received back on Monday 2nd June. Over a week gone by and still no refund. Customer service is very hit or miss depending who you speak to. Not a great first experience unfortunately.
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Operating from its state-of-the-art Rotherham-based headquarters, Leighton Vans is undoubtedly the UK’s most-loved VW Transporter sales, servicing and customisation outfit.
Offering new and used vehicle sales/leasing as well as camper van hire, full servicing solutions and a wide range of performance and visual upgrade solutions all under one roof, it’s little wonder why Leighton Vans has been dubbed the ‘one-stop-shop’ for discerning Transporter owners across the entire country and beyond.See more
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