lifealert.com

4.9
4.9 Based on 160 reviews

Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with ...

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Average Rating

4.9

/
5

160 Reviews

5 Star
93%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Kim Davis
I ordered this product for my mother, she decided she didn't want it. I notified the Rep Irene- Ilen

I ordered this product for my mother, she decided she didn't want it. I notified the Rep Irene- Ilene 954-773-6697. I told her I cancelled this order and was charged twice, 250.00 then they charged my account another 400.00. I called the Customer rep above, she said I was not her problem. Very Rude not helpful and shouldn't be in this field. I am requesting a refund for the headache this company is causing

1
Date of experience: Jan 25, 2026
Brooks
Exceptional service and great communication!

The representative was incredibly professional and friendly! She provided detailed explanations that were easy to grasp. It was a pleasure to converse with her, and I'm truly pleased to have her as our contact!

5
Date of experience: Jan 08, 2026
Saryta Pariag
Scot was very thorough and professional.

Scot was very thorough and professional.

5
Date of experience: Nov 09, 2025
Robin W.
Alisha was helpful

Alisha was helpful, friendly and patient. She explained what we were doing step by step and why. T h e dispatchers answered the tests quickly and were thorough and professional. Very positive results.

5
Date of experience: Nov 07, 2025
Georgette
From initial call to Traci (or Tonya

From initial call to Traci (or Tonya, I can’t remember) to Bonnie who helped me set up and the 3 calls I received as part of the process, I can attest that all were helpful, kind and pleasant to deal with. Bonnie was especially patient and understanding! I will recommend to friends

5
Date of experience: Nov 07, 2025
Emily Reese
Great service quick and easy

Great service quick and easy

5
Date of experience: Nov 06, 2025
Catherine
Life Alert Request

Reps were knowledgeable, friendly and handled our request expertly.

5
Date of experience: Nov 05, 2025
Jenna Boggan
Very helpful and knowledgeable.

Very helpful and knowledgeable.

5
Date of experience: Nov 05, 2025
Candace Davis
Agent was very helpful.

5
Date of experience: Nov 04, 2025
Darla Smith
It was a pleasant experience talking…

It was a pleasant experience talking with representatives. All questions were answered and was easy to get signed up.

5
Date of experience: Nov 04, 2025

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Business Details

  • Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with independence and comfort.

    Life Alert is the only company that saves a life from a potential catastrophic outcome every 11 minutes. It is the only company that offers pendants that NEVER need charging, so you are always protected. Founded in 1987, Life Alert is the most recognized name in the personal emergency response industry thanks to their outstanding service, iconic commercials and famous slogan.

    With Life Alert, you can remain safe and independent, while giving your family peace of mind knowing their loved one is protected by the one and only “Help! I’ve fallen and I can’t get up!” medical alert service.See more

  • language https://lifealert.com

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