lighting-direct.co.uk

4.3
4.3 Based on 870 reviews

Lighting Direct - Browse through our wide variety of outdoor lighting, wall lights, ceiling lights, kitchen lights, bathroom lighting and kitchen lights....

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Average Rating

4.3

/
5

870 Reviews

5 Star
76%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

PC96
Garden and outdoor lighting

The wall lights are pretty poor and give little light even with a sunny day. The bollard lights, even charged have a very limited life and they were not particulary cheap

3
Date of experience: Dec 01, 2023
Nick Patterson
No complaintsProduct as described

Product as described; arrived well packaged and on time. No complaints. Nice website too.

5
Date of experience: Dec 01, 2023
Bubba Hughes
Easy website to navigate

Easy website to navigate, great prices and fast delivery

5
Date of experience: Dec 01, 2023
Enoch Smith
Ordered x2 wall lights on 3/11/23…

Ordered x2 wall lights on 3/11/23 should have arrived in 2/5 working days, order still not arrived, got confirmation email but no tracking no. Emailed this company 3 times no reply. Very unprofessional I would just like to know where my order is and if it’s delayed what the reason is or if no reason a refund to be issued, so I can buy from another company

1
Date of experience: Nov 28, 2023
Jeremy Cook
Wall lights

Very easy site to navigate through and process an order

5
Date of experience: Nov 28, 2023
BB39
Arrived quickly

Arrived quickly, happy with light

5
Date of experience: Nov 28, 2023
jorispouvreau59
Much improved customer service, will use again

No communication on order, impossible to get through to customer services for an answer/update despite monies taken for order already. No communication by email either. Be wary before you order from this company.UPDATE ON REVIEW : Decided to try company again 07/07/24 as they have some great products and ordered some outside lights. Communications from customer service excellent, delivery quick and sent out as stated. Much improved service! Will use again, confidence restored.

5
Date of experience: Nov 28, 2023
Rosaleen Brown
Exceptionally quick delivery and helpful customer service

Exceptionally quick delivery. Light not installed yet but hopefully it’ll be as good as Lighting Direct’s servic

5
Date of experience: Nov 28, 2023
Dicky Cook
I had a minor problem with one of the…

I had a minor problem with one of the items, but it was dealt with the very next day and a replacement was received the following day. What shows the quality of a company is not always what it sells, but also the way in which it deals with problem. Thank you Catherine, you are a star.

5
Date of experience: Nov 27, 2023
KP54
No response to a simple question

Had a very simple question regarding some contradictory information on their website (listed a festoon as coming with a transformer plug but were recommending 240v lamps). Sent a query to their technical@ email, no response after nearly two weeks now, followed up with a query to customer services, again no response. Doesn’t fill me with confidence to order from them if they can’t respond to a basic question.

1
Date of experience: Nov 25, 2023

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