Review Time
Oh dear! Should have read Trustpilot reviews - same old story. Lost in transit - reordered as requested - reorder not possible - awaiting refund while invited to reorder. Waiting for refund but not too hopeful according to other experiences.
On the other hand the reviews on company website are very positive.
Oh dear! Should have read Trustpilot reviews - same old story. Lost in transit - reordered as requested - reorder not possible - awaiting refund while invited to reorder. Waiting for refund but not too hopeful according to other experiences.On the other hand the reviews on company website are very positive.
Not sure why they bother selling items they have no intention to supply. I made two orders over two weeks, both were simply ignored until I emailed them, to which I received the same identical email both times and an immediate refund.Complete time wasters.
I wish I’d seen these reviews. Since Oct 20 I ordered and paid for 2 blinds. First one told not in stock, so ordered a longer one, refund took ages, then item lost in transit, then a second one was meant to be refunded (why not just send a replacement) these guys must be drop shipping- they don’t know where the stock is. It’s a shame because I’d taken a while to pick the item which would have really finished off the room nicely. Will go elsewhere now, taken far too much time and hassle to get NOTHING
I orderd 2 blinds made to messure from amazon from lister & cartwright thinking they were a reputable company, on the 5th October cost me over £100, never got them im now having to chase around trying to sort it all out, they said they were sent out but used royal mail for one and evri for the other one , why i don't know, im still waiting with no blinds at all disgusting I can't afford to lose this money im just hoping amazon will refund me but its a waiting game for me now
Awful customer services, buy from elsewhere. first set of blinds arrived damaged, second set took weeks to arrive despite paying for fast shipping. Refused to refund, the customer services phone line is never answered and the emails just give us the run around.
Avoid, seem like a really bizarre set up. Paid for a a blind to be cut to a custom size, didn’t hear anything for over a week, emailed to be told it had got wet in transit 🤣, they sent blind out but had bothered to cut to size. Now be awkward about return. I would not recommend going anywhere near this crowd!
Ordered from Lister Cartwright directly, brilliant service, arrived in 3 days, and the colours on the website are an excellent representation, as you see when you open the package. I ordered initially from Amazon, it got lost in the post, emailed Lister Cartwright, and they replaced my roller blind. Excellent service, highly recommend.
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