livefoods.co.uk

4.6
4.6 Based on 140 reviews

We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are abl...

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Average Rating

4.6

/
5

140 Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

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Review Time

Claudia Walker
Excellent service

Easy ordering , fast delivery and healthy live insects ! Will use again .Brilliant service thanks

5
Date of experience: Sep 21, 2017
Adora Fisher
I get locusts delivered every week

I get locusts delivered every week, they are always well packaged and never any dead ones. I love that you can set a repeat order so I don't have to worry about remembering every week.

5
Date of experience: Sep 21, 2017
Nathanael Morris
Live food always comes well packed and …

Live food always comes well packed and on time. No complaints at all with the service :)

5
Date of experience: Sep 21, 2017
Preston Cooper
Wrong size crickets sent. Told they were right 10mm crickets are not standard size......

Ordered standard crickets and was sent small to medium at most. Sent pictures it. To be told they were correct size. Great customer service NOT!! will never use livefood.co.uk again....

1
Date of experience: Sep 12, 2017
First time buyer and extremely pleased …

First time buyer and extremely pleased with my products, arrived in great packaging and condition, insects are all healthy looking! Cheers guys will be ordering again soon :)

5
Date of experience: Aug 02, 2017
JW35
The Best bugs I've bought. Happy reptiles!

Great service. Goods dispatched same day and mine have always arrived next working day. The quality of the bugs is second to none. Bigger, healthier and last longer than the usual half dead crap you get from your local pet shop, which usually cost more too! George my chameleon sends his thanks! Will only use these guys from now on.

5
Date of experience: Jun 14, 2017
Bill Adams
Excellent! Better Than "Mainstream Pet stores"

Been using this site for a couple months on and off. The quality of live food delivered is excellent - better than the mainstream pet stores where I can often buy live bugs with some dead ones mixed in. Works out cheaper for me on the whole to buy from Livefood UK and delivery is usually 1 to 2 postal days. Overall a happy customer and I'll be using again :-) thanks Livefood UK

5
Date of experience: Jun 02, 2017
Harvey Barnes
ordered some locusts in bulk they came …

ordered some locusts in bulk they came the next day! very good delivery although a little expensive. locusts all healthy and only 1 dead! very good in comparison to petsathome or some local shops.

5
Date of experience: May 23, 2017
yoriku
I have a repeat order for frozen mice …

I have a repeat order for frozen mice from this company. The mice always arrive cold (I feed on the day they arrive, so no need for them to be completely frozen) and in excellent condition.Recently my order arrived and part of it was missing. I contacted the company straight away and they responded within an hour, apologising for the mishap and promising to immediately dispatch the missing item. They did so and the item arrived within 48 hours. I was very impressed with the professionalism of this company and will definitely recommend them to anyone needing supplies for their pet reptile or amphibian.

5
Date of experience: May 03, 2017
Danielle Cook
Excellent, friendly experience.

Excellent, quick service. Even when the post office messed up our delivery, we were sent another box out asap, no queries. Thank you for your high standard of service, as always.

5
Date of experience: Feb 27, 2017

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Business Details

  • We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd.
    Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate.

    Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.See more

  • email steve@livefood.co.uk
  • call 01934750743
  • language https://www.livefoods.co.uk

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