livefoods.co.uk

4.6
4.6 Based on 140 reviews

We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are abl...

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Average Rating

4.6

/
5

140 Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

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Review Time

Hodierna Cook
Excellent service from Live Foods!

Excellent service from Live Foods!Needed a stat quite quickly, live foods stepped up to the mark and went above and beyond without hesitation! Excellent service and efficient delivery!Well done to the whole team at live foods! Thank you! I would not hesitate to recommend this company!

5
Date of experience: Apr 28, 2020
Wade S.
Reliable, economical and top quality

Relates to wax moth larvae order.An outstanding service, outstanding product.Quality wax moth larvae. Everyone alive and not a single pupae impressive since I bought 5 x 75g. That’s about 1300 individuals.Incredible value for money you will not match anywhere and I’ve seen every deal there is out there. I just saved myself about £20 using this company which means I can extend my collection and feed optimally without first worrying about cost.Turn around from on line order to receiving the product was less than two day at standard rates. Beat that. These people dealt with my order immediately, they didn’t sit on it. Indicative of a slick and highly efficient professional team. At this price I can afford to extend my amphibian collection. I can rely on a customer oriented company supplying me with quality live food giving me confidence in my husbandry of my animals.Absolutely will use again and recommend highly.

5
Date of experience: Apr 24, 2020
Adrian Scott
What an excellent company I've used…

What an excellent company I've used swell for years and with what's going on at the minute their stock was low online so I tried livefoods uk and wow I wont be going back to swell for my livefood fast delivery and superb quality the locusts and crickets were so healthy and lots of them way more in the tubs than swell give you I would highly recommend livefoods uk to anyone needing livefood for their inverts and lizards nice to find a truly amazing company that supplies high quality and plentiful amounts for such an amazing price

5
Date of experience: Apr 02, 2020
Katey
Ordered 3 times now and each time paid…

Ordered 3 times now and each time paid for next day delivery and my orders have never turned up next day always takes 3 days at least terrible service

1
Date of experience: Mar 28, 2020
Griffin Brooks
ALL THAWED

I was expecting the items to be totally frozen as suggested on the web site. My order of 10 mice and 3 hamsters arrived in an aweful condition. They had all defrosted and were all mushy. Most of the mice also had blooded noses. Thrown the whole lot away

1
Date of experience: Mar 09, 2020
David Harris
Always high quality live food and frozen, and really quick delivery

I'm so glad I found this website, and I haven't looked back since.The mealworms are always of great quality, and arrive with no black in them whatsoever.The locusts are always spritely and last a lot longer than those bought in any pet store I've used, and maybe I'm anthropomorphising my Leopard Gecko a little here but he seems to enjoy them more!One of my Royal Pythons can be a fussy little noodle, and she never refuses the rats I get from here - even the brown ones which she previously wouldn't go anywhere near from other places.The customer service is also friendly, efficient and really high quality. Highly recommend this service

5
Date of experience: Feb 18, 2020
Ryder Rogers
I've used these guy's since around 2011…

I've used these guy's since around 2011 and was my main food source for my Vittikins Dragon and would say I could barely count the issues I had with my orders on one hand, If I have EVER had an order it has been redeemed ASAP with almost 0 questions even asked - This was AMAZING and meant any issue I did have never interfered with my girl losing out.Absolutely amazing service and staff when I have been in contact, I would also like to point out the issues I had were mainly down to size which I imagine is quite hard to judge sometimes which obviously I cannot fault them for! We're all human.I urge and have urged everyone to use this site the ONLY time I have had an issue getting live food is when they had a fire at HQ other than that A* service.James

5
Date of experience: Feb 14, 2020
Happy

Very happy with my order, although postman did leave outside in the cold,(15mins or so) luckily I spotted the package outside door as gf was leaving for work.. (not yours guys fault i know) But anywho.. bought packageinside and once opened i was happy to see lots of lively insects, got an extra critter in with me crickets, a spider 😱😂, although i like insects spiders creep me out! Only thing my mind was what type of spider is it? Lol Anyways made my morning and will definitely be ordering from you guys again. brilliant service,fast delivery, and alot cheaper than retail ☺👍

5
Date of experience: Feb 05, 2020
_s_a_r_a_
100% recommended!

I missed the post man Saturday so was Fearing the worst when I went to collect on Monday.When I opened my order I was extremely pleased to see tubs FULL of LIVE insects. So use to paying double the price for more of the insect food than the insects themselves. Extremely pleased with my order and will definitely be returning again!

5
Date of experience: Jan 06, 2020
Excellent customer service

Excellent customer service - they really go out of their way to make sure you get the service you should. Food quality is excellent - even when Royal Mail lost my parcel for a week, the insects were still in good condition and very usable - only lost a few.

5
Date of experience: Oct 07, 2019

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Business Details

  • We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd.
    Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate.

    Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.See more

  • email steve@livefood.co.uk
  • call 01934750743
  • language https://www.livefoods.co.uk

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