Name: livingstonintl.com
Telephone: 000000000
Rating: 2.8

MM60 Guest

Always waiting at border

We supply the documentation days in advance. When we go through border customs we never have a pars number for them. We go to Livingston office and they don't have any documentation either, therefore we wait for 2-3 hrs while the border office hunts down the needed paperwork.Our team that is assigned to us seems to have breakdown of communication to us and the office at the border.It is frustrating.

Date of experience: Mar 26, 2019

Trent A. Guest

6 years ago

Exceeds expectations

Always had a good experience, they are very attentive to our changing and sometimes demanding needs. Wouldn't use any other company.

Date of experience: Mar 26, 2019

Alvina Butler Guest

6 years ago

Looking for a change

Been a client with Livingston for decades. Recently dropped 40k of invoices in our laps dating back 18+months. Clearly a clerical error on Livingstons part as we haven't received anything prior (we did a records retention search across all our systems to confirm). Never hear from our account rep.. we are currently evaluating our brokerage partner.

Date of experience: Mar 26, 2019

Kermit B. Guest

6 years ago

Excellent

Excellent – I would recommend this company to anyone.

Date of experience: Mar 26, 2019

Rembrandt Guest

6 years ago

President

I like Livingston very much because they helped me a lot.

Date of experience: Mar 26, 2019

Davis Powell Guest

6 years ago

Not what I paid for.

I thought everything was great and paid the broker fees and the duty and when my movers arrived at the boarder with a. Copy of the Livingston paid paperwork, - which is all the paperwork that Livingston said I needed my movers to show, the US Customs would not recognize that I had paid the duty and made my movers pay it again or leave my furniture,which they did, so I ended up paying twice. I left a message for my Livingston broker to call me regarding this and I never heard back until now when they are asking me for this review?

Date of experience: Mar 26, 2019

iZeriq57 Guest

6 years ago

Excellent service

I find them very easy to deal with and any time I have spoken to a representative on the phone, they have been very helpful and courteous. Our account rep, Sarah Maurice, is a delight to work with especially when we had to review our account and needs. She explained things very well and helped those of us who are not well versed in customs lingo! Thanks

Date of experience: Mar 26, 2019

Tabitha Guest

6 years ago

We have to reply many times to receive…

We have to reply many times to receive an answer, by email or phone, we didn't get any invoices since 3 weeks from CDN account ( around 150 missing ) No one clean statements even if we send copies and notes about what we want to pay.