Review Time
What a disappointment! I’ve been scammed I ordered a necklace for wife and the quality was poor the tags on the item were difficult to read ! I wasn’t able to return it was against policy ! Worst of all I found the same necklace on AliExpress for £7:99 and I just paid £60 what a rip off
The customer service is absolutely dreadful. After sending an email, I received a response indicating that processing would take up to 7 days. However, after waiting 14 days, there was still no reply. It seems they deliberately delay responses until the return deadline is missed, just to keep the funds. I won't be using this service again.
I ordered a star sign bracelet that looked delicate and charming in the pictures. First, I was unaware it was being shipped from overseas; when it finally arrived, it looked nothing like the advertisement. The chain was entirely different, and the charm quality was lacking. I wouldn't recommend this site.
My order didn't show up when it was supposed to. I reached out to customer service and received an automatic reply stating it might take 14 days for a response. Then, I got an email saying it had been shipped and delivered before I even placed the order… I would not recommend this service.
I ordered a star sign bracelet that looked delicate and lovely in the photos. First, I was unaware it was being shipped from overseas, and second, when it arrived, it bore no resemblance to what was shown. The chain was completely different, and the charm quality was poor. I wouldn't suggest using this site.
I ordered a personalized necklace as a Christmas gift at the beginning of December. Since then, I've heard nothing. No communication or delivery confirmation. After emailing a query, I received a reply a week later, stating there was an error with the personalization and they needed to remake the order. Still no delivery date confirmed. I would steer clear.
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Seit 2020 steht LOANYA für hochwertigen, personalisierten Schmuck mit Bedeutung.
Über 250.000 Kundinnen und Kunden weltweit vertrauen bereits auf unseren Schmuck – jedes einzelne Stück wird individuell gefertigt und sorgfältig von Hand veredelt.
Unsere Leidenschaft ist es, Erinnerungen in Schmuck zu verwandeln.
Ob mit Gravur, Namen oder Geburtsstein – jedes Schmuckstück entsteht mit Liebe zum Detail aus langlebigen, wasserfesten Materialien wie 316L Edelstahl oder 18K Vergoldung.
Wir stehen für Qualität, Transparenz und persönlichen Kundenservice.
Ob als Geschenk zum Geburtstag, Muttertag oder als Ausdruck von Liebe und Verbundenheit – LOANYA kreiert Schmuck, der Menschen verbindet.See more