Review Time
An unauthorized person used my card to make a purchase at the wrong address. I contacted them to secure my funds just two minutes after the payment, but they created a shipping label and refused to cancel the order. This company is unprofessional and feels like a scam.
I just received my glasses and I absolutely love them! They fit perfectly and are comfortable to wear. I ordered progressive lenses and was initially hesitant about ordering online, but these glasses exceeded my expectations. There was a delay due to high demand, but they responded promptly to my emails and kept me updated on the shipment. I highly recommend this service for trendy glasses!
The sunglasses arrived in a simple bag with no outer packaging, just the box itself. Upon opening, I noticed protective stickers on the lenses, which usually indicates low quality. Removing them confirmed my suspicion; the lens quality feels cheap. The frame design is nice, but the hinges are very stiff, suggesting that the product's value relies more on appearance than craftsmanship. Overall, it seems you’re paying for marketing rather than true quality.
Customer experience: flawless!Easy to order through a clear and sexy website, very fast shipping from Portugal to France, ultra-reactive and very kind customer care... and the spectacles are just awesome! I ordered a pair of Truman in black, the fabrication is top notch and the design is a serious match of form and function! Can't wait now to have my prescription lenses mounted on it and hit the streets with a very cool new look! Bravo Lohause, well done!!!
First, I ordered the Winston Paradox N2 and truly love the frames. They're everything I'd hoped for and more.Next time I would spring the extra for blue-light blocking lenses, as the 'standard' does visibly reflect some (minimal but noticeable) blue/purple light to the person looking at you. I have to give it to the Customer Service Team at Lohause. 10/10. It's no secret that the U.S. government is a mess (and as it turns out, so is getting packages through Customs). There were some shipping snafus as a result, no fault of Lohause, but they went out of their way to keep me updated and communicated the headaches to DHL so I did not have to. All in all: a very satisfied customer. Worth it for such a great look and well-made product! (Just budget a little extra time if you're a U.S. customer)
Excellent final product delivered - precisely as requested - best ever reading lenses I have ever experienced too to be honest. Quality and style are really very satisfying.Shipment was just under 2 days so kudos to these guys - they are doing a fine job.Am in the process of ordering another pair of specs - this time bifocal.Domenic AquilinaMalta
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