lolascupcakes.co.uk

4.7
4.7 Based on 1.2K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

1.2K Reviews

5 Star
87%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

The cake was good, service no.

The cake was good, my girlfriend liked it, it was for her birthday. Main issue is with the service. I clicked to take it from the store, I didn't want a delivery and I had to pay a fee for that. Pay a fee to take it from the store why? Also, it took them more than ten minutes to find the cake and they just gave it to me without even sayin ' Enjoy ' or something. I didn't buy apples, I bought a birthday cake and paid extra for someone to give it to me without even saying 'Thank you'? The only reason I'm giving 3 stars is because the cake was good. Not great as in the past, but good.

3
Date of experience: Jul 29, 2025
Caden Ross
Ease of ordering and delivery

Ease of ordering and delivery

4
Date of experience: Jul 29, 2025
Leisha
Not as good as expected

We ordered a medium chocolate cake as we have always had had Lola’s cup cakes which are amazing, This however was very dry and tasted stale. This was for our daughters 13th birthday wished we had just brought lots of cupcakes instead

3
Date of experience: Jul 29, 2025
Christian R.
I wanted to send a birthday cake to my…

I wanted to send a birthday cake to my best friend who lives in UK. Since I am residing in Canada, I didn't knew is it possible. I contacted Lola's cupcakes, people were very friendly and gave proper instructions.I really like the service.Great job Guys

5
Date of experience: Jul 29, 2025
Valentine Hughes
The guy at the Greenwich branch was so…

The guy at the Greenwich branch was so lovely! The red velvet cake was yummy!

5
Date of experience: Jul 28, 2025
Edith Powell
My husband went red with excitement…

My husband went red with excitement when he’d seen the red velvet birthday cake you made for him ! Fabulous delicious ❤️

5
Date of experience: Jul 28, 2025
Emma Blair
Delicious cake

Delicious cake. A little expensive but worth it.

5
Date of experience: Jul 28, 2025
Maynard Bell
The cake really wasn’t anything special…

The cake really wasn’t anything special I found the service from the staff in store to be cold, impatient and rushed

1
Date of experience: Jul 28, 2025
Marco Sanna
Brilliant 👏

Brilliant 👏

5
Date of experience: Jul 28, 2025
PoTeletubbies31
Lola’s Cupcakes at Selfridges never…

Lola’s Cupcakes at Selfridges never disappoints! The cupcakes are always beautifully presented and absolutely delicious — moist, fresh, and full of flavour. Whether it’s the classic Red Velvet or something more indulgent like the Chocolate Fudge, every bite is a treat.The staff are always friendly, helpful, and patient, even when it’s busy. They’re happy to make recommendations or help you customise a box. It’s my go-to spot whenever I want to pick up something sweet for a celebration or just to treat myself.Highly recommend if you’re in Selfridges and have a sweet tooth — Lola’s is a little slice of cupcake heaven!

5
Date of experience: Jul 28, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More