lolascupcakes.co.uk

4.7
4.7 Based on 1.2K reviews

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Average Rating

4.7

/
5

1.2K Reviews

5 Star
87%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
3%

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Review Time

Meena Raju
Excellent cake

Great customer service

5
Date of experience: Aug 24, 2025
Puri J
The birthday cake was easy to order and…

The birthday cake was easy to order and the collecting cake went smoothly. No problems encountered. The cake was delicious and I had a very happy daughter.

5
Date of experience: Aug 24, 2025
robyn
Steadily losing a loyal customer…

Since this company has experienced growth all standards have just slid below par. Firstly starting to charge for collection on orders disgustingly greedy. Secondly never double bagging. Why don't your staff understand that when it's raining or if the cake is heavy to double bag!! Finally the quality and attention to detail. Really shoddy icing, poorly packaged. Each time I order I am disappointed I am seeking a new bakery/cupcake shop.

2
Date of experience: Aug 24, 2025
Mrs Sarika R Gautam
Great delivery and great cake

Great delivery, great moist cake delivered. You need to thaw it a little but then was perfect

5
Date of experience: Aug 23, 2025
Alison Woodward
Delicious GF cake

Delicious GF cake, beautifully presented, moist and fresh.

5
Date of experience: Aug 23, 2025
Caroline Burden
Great service!

Second time of using Lola’s delivery service for an occasion, both times the cakes have tasted fantastic and the delivery has been spot on! Their customer service is second to none, nothing is too much trouble. Highly recommend 😊

5
Date of experience: Aug 23, 2025
Maysoun
Scrumptious and delicious caramel biscuit cake!!

The cake was scrumptious! It was so well made, nicely decorated, and great value fur money. Ordering online and collecting was super quick and easy. I highly recommend getting your birthday or occasion cake from here!

5
Date of experience: Aug 22, 2025
Gem123
So easy to order a beautiful and delicious cake

It was easy to order a personalised birthday cake on the Lola’s website. There is so much choice. We were very happy with the chocolate naked cake - it was delicious and beautifully presented with fresh fruit in and on it. I found it easy and convenient to collect from our local Lola’s locker. Happy to recommend and will definitely use Lola’s again.

5
Date of experience: Aug 22, 2025
Catherine
Fantastic tasting cake ordered online…

Fantastic tasting cake ordered online and delivered to a postcode technically outside of London. This was a gift to be delivered to my mum’s workplace for her retirement. We are cake connoisseurs as we regularly have home baked cakes but have to say we were pleasantly surprised at how nice this Victoria sponge tasted. Delivery driver followed instructions perfectly to deliver without issue and Lola’s customer service was helpful when I rang them beforehand to add delivery notes for the driver. Thank you!

5
Date of experience: Aug 22, 2025
Paula
The cake I ordered was delicious as…

The cake I ordered was delicious as always. The kids love the sweet on top. Delivered on time. Brilliant idea to recycle 90% of the package.

5
Date of experience: Aug 22, 2025

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