loungelovers.com.au

4.9
4.9 Based on 81 reviews

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Average Rating

4.9

/
5

81 Reviews

5 Star
97%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

Katy C.
Outstanding Sofa & Experience

The entire experience from ordering to delivery was fantastic. Communication was excellent, and I'm very pleased with the sofa! It’s a perfect addition to our lounge. Highly recommend!

5
Date of experience: Dec 09, 2025
CB26
A Joy to Work With

It’s refreshing to deal with a company that keeps its promises. The delivery team was exceptional, the communication about delivery timing was accurate, and I’m very happy with my chairs.

5
Date of experience: Dec 08, 2025
Highly Recommend!

The online purchase process was straightforward and clear. There was consistent communication throughout. The delivery was a joy! The delivery team was friendly and arranged my couch beautifully.

5
Date of experience: Dec 08, 2025
Delbert Reed
Excellent Customer Support

Fantastic customer service. Timely and accurate delivery tracking.

5
Date of experience: Dec 08, 2025
VW54
Exceptional Service

The service provided was exceptional. Everything was simple and seamless. There were plenty of delivery date options, and I received timely SMS and email updates until delivery. The delivery gentleman was polite and knowledgeable. A true asset! I would recommend this service to everyone and will definitely use it again.

5
Date of experience: Dec 06, 2025
EF26
Professional All the Way

We are very satisfied with the service and product from this provider. We could choose our preferred delivery date. The lounge was available immediately. All staff were very professional and efficient. The lounge is of excellent quality and looks great.

5
Date of experience: Dec 05, 2025
Roger Bell
Adhered to Timeline

They stuck to the timeline and were very responsive.

5
Date of experience: Dec 05, 2025
Sean
Excellent Service and Product

They delivered exactly as promised, and the live updates on delivery day were spot on. Overall excellent service, and the product arrived well-packaged and as depicted. This was my first time purchasing from this service, and I can highly recommend it. Their prices were also better than other retailers.

5
Date of experience: Dec 05, 2025
luk pasu
poor experience & poor communication

poor experience while communicated with the shop staff. totally not helpful. she said the order can be arranged by delivery only but no pick-up option.yet i just read the official website and said absolutely i can go to melbourne warehouse and pick up!i agree the product quality is good, that's why i returned and would like to procure one more chair. however the staff is not helpful and provide wrong information to me. how it make my day!

1
Date of experience: Dec 04, 2025
Andrew
I was impressed all the way along the…

I was impressed all the way along the process, being kept informed, to a given a 3 hour window for delivery and just as importantly an accurate up to date progress. Well done and alot of other delivery services could learn from your lovely and professional service. Andrew Morphett Vale

5
Date of experience: Dec 04, 2025

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