loungelovers.com.au

4.9
4.9 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

81 Reviews

5 Star
97%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

nina harris
Best experience I’ve had

Excellent communication, so helpful and willing to deliver whenever suited me. Arrived on time and delivery drivers were friendly. Couch is beautiful! Absolutely recommend.

5
Date of experience: Oct 04, 2025
Kim Martin
5 star customer service and communication

I was very impressed with the customer service and communication about the delivery process. The two delivery guys were polite, helpful and very friendly. Very happy customer 😊

5
Date of experience: Oct 04, 2025
Alysha Chopping
Buyer Beware: Delivery Nightmare

Would give a 0 if it was an option, never repurchasing from Lounge Lovers again. Poor communication around delivery resulting in confusion. Delivery date booked and confirmation received. Delivery notifications received even to the point of saying we were next, then later advised item was never actually out for delivery and instead was still in another state. Delivery rebooked and further poor communication on delivery date. Minimal effort made to rectify the situation and partial refund offered was a kick in the teeth. Wasted so much of my time, and still paid over $139 for the disaster delivery of a sub-par product.

1
Date of experience: Oct 03, 2025
Kristy Vigors
Great product

Easy to purchase, great price, reasonable delivery costs and plenty of delivery date options. Love the Happy Armchairs!!!

5
Date of experience: Oct 03, 2025
Anna Hookway
Amazing service

Amazing service, very efficient and easy highly recommend shopping with lounge lovers. We will be back

5
Date of experience: Oct 03, 2025
Kirstie Itel
Up to date information on delivery

Up to date information on delivery. Very satisfied. Thank you Jenny!

5
Date of experience: Oct 02, 2025
John Ashby
Best on-line purchasing experiences

One of the best on-line purchasing experiences I have had. Jenny from Lounge Lovers was in touch from my first interaction late in the evening to ensure all was okay and then kept in touch confirming order details followed by delivery updates right up to the actual delivery time. Could not fault the whole process.

5
Date of experience: Oct 02, 2025
MaryRose Barnes
Jenny

Jenny, pure and simply it was Jenny that made shopping with you so pleasant and easy

5
Date of experience: Oct 01, 2025
William Truscott
I purchased

I purchased six saddle bar stool’s from lounge lovers. I’ve been very impressed with the prompt updates in regards to delivery. The stools were delivered on time and I’m very happy with the service. Jenny has gone above and beyond providing exceptional customer support. Highly recommend lounge lovers to anyone seeking quality furniture products. Regards Will

5
Date of experience: Oct 01, 2025
Jack
Great service from start to finish and…

Great service from start to finish and love their lounges and chairs.

5
Date of experience: Oct 01, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More