loungelovers.com.au

4.9
4.9 Based on 81 reviews

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Average Rating

4.9

/
5

81 Reviews

5 Star
97%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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Emma Jamieson
Happy Loyal Customer

This is our second LL sofa. We love the good quality lounges, helpful staff and quick and friendly delivery service.

5
Date of experience: Oct 13, 2025
Janine
Fabulous communication

Fabulous communication, accurately predicting arrival time with frequent updates.Thank you

5
Date of experience: Oct 13, 2025
Rachel Sonya
Delighted customer - again! (Bed and couch)

I’ve bought twice from Lounge Lovers now, first a luscious green velvet couch, then a wooden bed and bed head. The bed is much more well made than the Freedom bed it’s replacing. Both great quality and stylish. Excellent post purchase support, polite and helpful delivery staff, and again communication about delivery timeframes. The real time tracking of the delivery on the day was so helpful. Thoroughly happy customer! Will buy from them again.

5
Date of experience: Oct 11, 2025
Emily
Good communication throughout delivery…

Good communication throughout delivery process, easy to assemble chairs and price very affordable

5
Date of experience: Oct 11, 2025
Marianne
Best service and great website

The Lounge Lovers website is easy to navigate and filter. Ordering is efficient and delivery is outstanding - being updated regularly about arrival times. The delivery guys were polite, well groomed, and carried my lounges upstairs to the appropriate rooms. Now I just need to unpack the lounge and enjoy!

5
Date of experience: Oct 09, 2025
Evette
Great communication & loved the product

Great communication from the get go about delivery up until it arrived. And loved the bed head, super cute!

5
Date of experience: Oct 08, 2025
Robert Tihanyi
Excellent experience

Excellent experience. Great products followed up with exceptional delivery service. Made sure we were home and let us track the driver so we could plan to be there for it. Highly recommended, will be buying from them again.

5
Date of experience: Oct 08, 2025
Tiffany Jo Gutierrez
I loved everything about this…

I loved everything about this transaction - updates- and delivery! Even more I totally love the design of the Brontë, it is the perfect dimensions that provides a relaxing nook inside my small apartment! Thank you

5
Date of experience: Oct 08, 2025
Jen Marshall
I was a bit hesitant at first because…

I was a bit hesitant at first because the dining table had a two-month wait for delivery, but the communication throughout was excellent. The team kept me updated, when I ordered the dining table it let me choose my preferred delivery day, before delivery I was sent multiple messages and a call beforehand. The delivery drivers rang me 15 minutes before arriving, which allowed me to pop home on my lunch break instead of waiting around all day. They carried the table in carefully, and the whole experience was smooth and professional. The table itself is absolutely beautiful — well worth the wait!

5
Date of experience: Oct 08, 2025
Emmah B
Great customer service

Great customer service. I was kept up to date of my orders progress by Jenny. My order was ready early and they reached out to see if I could take delivery early. Being able to track the delivery driver made it so I wasn't waiting around all day and could still get things done. Driver set up my lounge and removed all packaging, very fast and pleasent to interact with. Lounge is great quality, definitely recommend Lounge Lovers.

5
Date of experience: Oct 07, 2025

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