loungelovers.com.au

4.9
4.9 Based on 81 reviews

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Average Rating

4.9

/
5

81 Reviews

5 Star
97%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

Jaime Nosworthy
What a seamless process from end to…

What a seamless process from end to end! The customer service and communication was amazing, and we love our new table!

5
Date of experience: Oct 22, 2025
Karen
Professional Easy To Deal With Fantastic

So easy to deal with and consistent. Very Professional Timely Delivery.

5
Date of experience: Oct 22, 2025
Excellent quality and delivery

Excellent quality at an amazing price. Fantastic communication with speedy friendly delivery. A great experience. Will use again.

5
Date of experience: Oct 21, 2025
Jessica Archibald
Yet again AMAZING service

Yet again AMAZING service, great communication. Helpful and friendly delivery. We will be buying more. Thank you!!

5
Date of experience: Oct 21, 2025
Amata Hall
I was looking Dining chairs sturdy and easy to clean. for dining chairs that…

I was looking for dining chairs that were at a reasonable price as I needed to purchase quite a few . I also needed them to be sturdy and easy to clean. The Apollo chairs fitted my criteria, so purchased and were delivered promptly. The whole experience from start to finish was so easy. I would totally recommend dealing with loungelovers!

5
Date of experience: Oct 21, 2025
Lanzy
No to overseas call centres! Do better Lounge Lovers

ServiceI do not want to Deal with an international call centre. I want to support service jobs for Australian based staff. I have also just discovered that my online order will only ever be handled by the international service team if I have any issues. Anyone buying from loungelivers, I encourage you to support your local store. If you find something online, pick up the phone and place your order with the actual store. Check that you are speaking to the store and not the call centre. When I went through to customer service today after looking up the phone number to my local store, I was answered by an international call centre. I asked if I had reached X store. The response was purposely vague telling me that I had reached Lounge Lovers. I don’t have time for trickery. I have lost respect for Lounge Lovers too. Look at how much trouble buyers have when they deal with companies that put up barriers and force you onto international call centres!Also, push back on jobs being sent overseas when it is not necessary.My furniture reviews will be seperate.

1
Date of experience: Oct 20, 2025
Katherine  Mo
Seamless shopping experience

Seamless shopping experience with LoungeLovers - we were kept updated every step of the way. Speedy delivery and great communication. We love our new sofa bed. Well done.

5
Date of experience: Oct 20, 2025
Kelly
Great communication and service and amazing product

Great communication from moment of purchase to delivery. Fast delivery, friendly delivery people. Beautifl furniture. Thank you

5
Date of experience: Oct 18, 2025
Merri Rose
Being kept informed of progress with…

Being kept informed of progress with the order

5
Date of experience: Oct 16, 2025
Petra Jones
Great product, excellent communication and really pleasant and efficient delivery

Good company to buy from

5
Date of experience: Oct 14, 2025

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