lowell.com

1.3
1.3 Based on 424 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

424 Reviews

5 Star
5%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
93%

Filtered Reviews

Filter Reviews

Review Time

Taysonrock
Chasing a debt that doesn’t exist!!!

Chasing a debt for a phone from o2 that has never been in my possession! Attempted to upgrade after completing all payments with o2 last year, long story short the phone was returned to o2 which dpd said they had LOST on transit. 3 months later o2 said they have received the phone back. I went with another company due to the shambles that is o2. And now this ‘debt’ company is chasing nearly £800 for a phone that was never legally mine nor did I have in my possession! tried for the past 3 days to contact lowell to be on hold for hours. I will be making a formal complaint. Disgusting chasing money that isn’t legally owed for a phone I never had.

1
Date of experience: Feb 24, 2025
Thaddeus Turner
Not believing I have an IVA

Despite repeatedly telling them I have an active IVA, giving them the company name and reference number they are still refusing to contact my insolvency practitioners and continue to harass me. Despicable.

1
Date of experience: Feb 15, 2025
Jolyon Bell
Not believing I have an IVA

Despite repeatedly telling them I have an active IVA, giving them the company name and reference number they are still refusing to contact my insolvency practitioners and continue to harass me. Despicable.

1
Date of experience: Feb 15, 2025
Teddy Wright
Absolute Scammers – A Disgraceful, Fraudulent Company That Should Be Shut Down

If scamming, lying, and harassing people was a sport, Lowell would be Olympic champions. This parasitic, bottom-feeding company is nothing more than a legalised extortion racket, preying on people with fake, unenforceable debts, hoping they’ll scare you into paying up.First off, they never provide any proof of their claims—because they have none. They send generic, scripted nonsense, dodging any legal obligations while demanding money like a bunch of desperate loan sharks. When you rightfully demand the required legal documents, they either ignore you, send irrelevant copy-paste emails, or start making up excuses about not needing to provide them. Pathetic.Most of their so-called debts are years old, meaning they are about to become statute-barred, yet they keep chasing people with empty threats and deception. Let’s be real—these clowns have no legal authority to do anything other than harass people through endless phone calls and letters.They even dare to accuse people of using ‘template letters’ when we demand proof of their bogus claims. How about actually providing the legal documents you're required to instead of deflecting like a bunch of fraudsters? You don’t have them because your business relies on deception, not law.I’ve reported these predatory, scamming lowlifes to the FCA, Ombudsman, and Trading Standards, and I encourage everyone else to do the same. The sooner these scammers are shut down, the better.To anyone reading this: DO NOT PAY THESE COWBOYS A SINGLE PENNY. Challenge everything, demand legal proof, and watch them crumble because they have NOTHING.Lowell is a disgrace to the financial industry and should be banned from operating. Scum of the earth.

1
Date of experience: Feb 07, 2025
Stefan Barnes
Absolute Scammers – A Disgraceful, Fraudulent Company That Should Be Shut Down

If scamming, lying, and harassing people was a sport, Lowell would be Olympic champions. This parasitic, bottom-feeding company is nothing more than a legalised extortion racket, preying on people with fake, unenforceable debts, hoping they’ll scare you into paying up.First off, they never provide any proof of their claims—because they have none. They send generic, scripted nonsense, dodging any legal obligations while demanding money like a bunch of desperate loan sharks. When you rightfully demand the required legal documents, they either ignore you, send irrelevant copy-paste emails, or start making up excuses about not needing to provide them. Pathetic.Most of their so-called debts are years old, meaning they are about to become statute-barred, yet they keep chasing people with empty threats and deception. Let’s be real—these clowns have no legal authority to do anything other than harass people through endless phone calls and letters.They even dare to accuse people of using ‘template letters’ when we demand proof of their bogus claims. How about actually providing the legal documents you're required to instead of deflecting like a bunch of fraudsters? You don’t have them because your business relies on deception, not law.I’ve reported these predatory, scamming lowlifes to the FCA, Ombudsman, and Trading Standards, and I encourage everyone else to do the same. The sooner these scammers are shut down, the better.To anyone reading this: DO NOT PAY THESE COWBOYS A SINGLE PENNY. Challenge everything, demand legal proof, and watch them crumble because they have NOTHING.Lowell is a disgrace to the financial industry and should be banned from operating. Scum of the earth.

1
Date of experience: Feb 07, 2025
Karin Fisher
Account on hold

I have been paying very little every month to pay off numerous debts some of which are my daughters … I’m disabled and suffer from very bad anxiety and find it hard to cope with telephone enquiries as my medications cause me to slur my words which then fuels my anxiety more .I have just gone on the app to pay and on 2 accounts it’s not giving me the option and it is saying that the accounts are on hold .I have been told I shouldn’t pay anymore as they can’t legally take your money and there are so many bad reviews on here .

1
Date of experience: Feb 03, 2025
Brooklyn Clark
Account on hold

I have been paying very little every month to pay off numerous debts some of which are my daughters … I’m disabled and suffer from very bad anxiety and find it hard to cope with telephone enquiries as my medications cause me to slur my words which then fuels my anxiety more .I have just gone on the app to pay and on 2 accounts it’s not giving me the option and it is saying that the accounts are on hold .I have been told I shouldn’t pay anymore as they can’t legally take your money and there are so many bad reviews on here .

1
Date of experience: Feb 03, 2025
Ashley Powell
I have been looking at some Review on…

I have been looking at some Review on har very interesting. You can take legal action against LOWELL all you need to do is download a N1 from from the Government website. Do the forms on line. and print them off and send them on to the court. You will find all the information on Government website. So don't let them push you. I have done lots of courts cases. at the moment I doing a very big case at the moment. Thay aer do with the Government I can't say who Thay aer. Thanks you all for looking at my Review. Malcolm West.

1
Date of experience: Feb 01, 2025
Osbert Lewis
I have been looking at some Review on…

I have been looking at some Review on har very interesting. You can take legal action against LOWELL all you need to do is download a N1 from from the Government website. Do the forms on line. and print them off and send them on to the court. You will find all the information on Government website. So don't let them push you. I have done lots of courts cases. at the moment I doing a very big case at the moment. Thay aer do with the Government I can't say who Thay aer. Thanks you all for looking at my Review. Malcolm West.

1
Date of experience: Feb 01, 2025
Chara Brooks
Zero stars

Zero stars Absolutely disgusting peopleSaying I had BT which I haven't And keep harassing meThese companies treat people vileAnd still they are harassing meBullies this company

1
Date of experience: Jan 31, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More