Review Time
These people are debt collectors who take on mostly fraudulent debt from dodgy car parks. They usually have connections to the car park companies via a director, or linked addresses. They get hold of your phone number by illegal means, breaking Data protection laws doing so. Paying for phone number lists obtained illegally from Dark Web hackers. Ask them where they obtained your phone number from...they won't be able to answer you, because it's been obtained illegally.Each and every person working for crooks like these should be behind bars.
THIS COMPANY CHASE STATUTE BARRED DEBTS, THE THEY WILL LIE TO YOU AND SAY THAT THEY CAN CHASE IT THROUGH THE COURTS. DO NOT PAY A PENNY UNTIL THEY HAVE GIVEN YOU EVIDENCE OF THE DEBT, AND IF THE DEBT HAS HAD NO CONTACT OVER 6 YEARS, EVEN WITH A CCJ, YOU MAY NOT NEED TO PAY.UPDATE - CLEAR REFUSAL TO PROVIDE EVIDENCE OF DEBT. COMPLAINT LOGGED SO FCA CAN INTERVENE.
You haven't answered a single question all you have are accusations of payment and claims that you're rated 5 stars but I go online and its 1 star, all of which are the same experiences that I am having to deal with due to your incompetence, you're previous email was on a no reply email of a receipt that as I am aware I yes I have already paid yes PAID with no actual information just "here are the receipts you asked for" I asked not for receipts but for reason, until you actually communicate like an actual company I am only to believe this is some kind of fear mongering scam!
Throughout the duration of your hold on my debt, I have not received any correspondence or communication from you.This statement is contradictory because I have been under review for the past 20 years and have had to pay every penny to meet your strict criteria.Now when I wanted to repay you, you're still maintaining the right to delve further into 'my business'.You proposed a counter offer of 40% in real figures from £1159.18 > 695.51 before granting me the redemption figure offer that was rejected at 60%.Even adding a pound to launch the one-time payment for closing the account.It is fortunate that I am not going through the Ombudsman to discuss this matter further, as every agency that purchased this original debt outstanding has earned a profit for the past 20 years to date.It took me 5 phone calls of which 2 were wasted on the bot.Blocking customer service agent and 3 attempted calls to deal with this stressful situation.The 1st agent refused to give redemption figure because I would not answer more personal reasons for discharging the debt.And sent me an email generic link detail which my bank did'nt recognise as 'Lowell' and should of been 'Lowell Portfolio Ltd'.The 2nd put forward my proposal of 60% which was countered with your offer of 40% even though I pointed out that by paying today would shave off four more years of carring a noose round my neck for the past 20 years.The third lost call and the fourth managed to trace the lines of the other 3. After repeated q'ns contrary to 2nd agt proposal to direct debit one off payment I was invited to sacrifice another £ 1.00 to make the payment over the phone which failed three times.
I’m raising this review because I’ve experienced significant issues with Lowell’s handling of an account they purchased from PayPal/Moorcroft.Lowell added a default to my credit file for a PayPal Pay in 3 agreement — a product that PayPal does not report to credit reference agencies and does not default under the Consumer Credit Act. Before Lowell purchased the account, I had an active repayment plan with Moorcroft, and payments were being made. Despite this, Lowell:registered a default that never existed with the original creditor,backdated the default to a time when they did not own the debt,failed to reconcile payments already made to Moorcroft,and provided no evidence that a default notice was ever issued.I contacted Lowell multiple times with detailed information, including emails and a recorded‑delivery letter. Their only reply was a generic message claiming they had already issued a “final response” in December — a response I never received — and they have ignored every subsequent email I’ve sent asking them to address the inaccuracies.I’ve since learned that many other customers have raised similar concerns about PayPal accounts being defaulted incorrectly after being sold to Lowell. This appears to be a wider pattern, not an isolated case.Given the lack of investigation, the failure to respond properly, and the serious impact this inaccurate default has had on my employment and mortgage process, I’ve now escalated the matter to the Financial Ombudsman Service and the Information Commissioner’s Office.I would welcome a proper review of my case, but so far Lowell has not engaged with the evidence I’ve provided.
This company harasses people that are protected by Mental Health Crisis Breathing spaces and Debt Relief orders.Then their Call centre staff in South Africa demand the details of the mental health crisis, in my case witnessing a murder, , she needed this for my “financial wellbeing”.I told her they do not have my consent to retain details of my mental crisis only the fact that there has been one in place.She refused. I quoted GDPR, she says GDPR doesn’t apply to them.How sick is this?Definitely getting a copy of the call and under GDPR subject access request and sending it to the papers.Considering a Protection from harassment Act 1999 , action.
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