Review Time
never play here. Stiffed me for over $200. RUNNNN!!!! much better casinos are everywhere. Edit per casinos response: .I in fact I didn't violate any terms I attempted to correspond with you about the terms i supposedly violated but only received automated replies just like the one that the casino posted on my review LOLOLOL
Luckyslots.us is definitely one of the better sites to use for online social gambling. Their games can hit for jackpots pretty frequently. Their redemptions are relatively quick. Their support is also good too. Stefan is one of the more helpful support agents. He helped me some account issues almost instantaneously. I highly recommend this site.
UPDATE: Thanks for reaching out and doing nothing ‘Ben’, I already left all my info for you to fix, now I’m still being treated as if I’m not a customer… I have sent emails to you and still waiting on a response since October 22nd. Terrible company.I am extremely frustrated with Lucky Slots support. After making a purchase, I was told I would receive 1 Sweeps Coin per day for 10 days. I followed the instructions exactly but received nothing.When I reached out again, support said I needed to be KYC verified, which I did, but still nothing happened. Recently, they finally “escalated” the issue and informed me that I actually need to make at least two purchases before I am eligible for the daily rewards—information that was never mentioned anywhere before.This has been a complete waste of time and money. Their communication is confusing, and it feels like they just give answers to make you stop asking. I will update my review if this is ever resolved, but right now I do not recommend this site.
Lucky slots is definitely underrated . I their games are fair , bonuses are decent and their payout isn’t supper quick but it’s quick . Also shout out to Stefan the customer service guy. He helped me and walked me through the trouble I had verifying my bank account and also responded quickly until I got it correct .They also have my favorite providers , playson ans 3 oaks , they could use some hacksaw but it’s a good honest casino . I gave 4 stars because they don’t have hacksaw
I have already redeemed one time here now.They're giving me the runaround.They want to know what cards are what and what it's just ridiculous.I told them they can keep it.I'll take my business elsewhere.Don't sign up with these guys because they'll just give you a headache when it comes to redemption
They closed my account because I apparently had 2 accounts but how is that possible if they only allow 1 email and 1 phone number and this has been my only number for years That being said I bring it up to them more then once and they just say we will send u an email if we find anything else out and they never email me backNo it don't clarify anything u all told me u closed my account because there were 2 accounts with same number how is this possible?
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