luvonic.com

3.8
3.8 Based on 16 reviews

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Average Rating

3.8

/
5

16 Reviews

5 Star
65%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
35%

All Reviews

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Review Time

Sanford Anderson
Disappointing experience with misleading product description

I bought a wooden 'piano inspired coat rack', which was advertised as being made from walnut wood. However, the item I received was actually made of pine wood that was simply painted brown, not at all resembling the natural hardwood shown on their website. The company agreed to issue a refund if I returned the item to China, which would cost more than what I originally paid. After exchanging several emails, they offered a 35% refund without needing to return the item as a "goodwill gesture". I decided to file a payment dispute through a payment platform, reporting the company for false advertising and misleading reviews on their site. Ultimately, I received a full refund after the platform's investigation.

1
Date of experience: Jan 14, 2026
Sophie Patterson
Item not genuine

I ordered a wooden 'piano inspired coat rack', claimed to be made of walnut wood. What I received was a pine wood item painted brown, not the natural hardwood shown on the website. The company agreed to a refund if I returned it to China, which would cost more than the item itself. After several emails, they proposed a 35% refund without needing to return the item as a "goodwill gesture". I filed a payment dispute through a payment platform, reporting the company for false advertising and misleading reviews on their site. I ultimately received a full refund through the investigation.

1
Date of experience: Jan 06, 2026
Lottie H.
Did not receive item or refund

I did not receive my product, and despite an email stating the order was canceled and a refund was due, I have not seen any refund in my account. I do not trust this support.

1
Date of experience: Jan 02, 2026
Azentag5799
Misleading product description

I ordered a stained glass poodle dog light, but what arrived was a cheap plastic item that was nothing like what was advertised. I do not recommend ordering from this company.

1
Date of experience: Dec 30, 2025
Bruce T.
Deceptive advertising

Deceptive advertising! I paid $79 for what was described as a stained glass lamp, but what I received was entirely plastic, half the size and weight! Customer service offered to let me keep the product and refund 15% of my purchase price, or I could return it at my expense for a full refund!

1
Date of experience: Dec 29, 2025
Bianca K.
Avoid this seller - complete scam

I strongly advise against purchasing anything from this website. I bought a "stained" glass table lamp designed as a dachshund for my wife for $79. What I got was something that even discount stores wouldn't carry. The item was worthless and made of cheap plastic. This company deceives its customers, and my experience with them has been the worst of my life. Please steer clear of these thieves to avoid unnecessary stress, as they are unlikely to refund your money.

1
Date of experience: Dec 06, 2025
Perry Anderson
Timely delivery

My order arrived on time and without any issues.

5
Date of experience: Nov 26, 2025
Stanford B.
Excellent store

This is a great store; I purchased for the second time because I really appreciate the quality.

5
Date of experience: Nov 24, 2025
Quick delivery on second order

I received my second order quickly and am once again very pleased with the quality.

5
Date of experience: Nov 23, 2025
Troy
High quality products

Fast delivery, excellent quality products, and good pricing.

5
Date of experience: Nov 20, 2025

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