Review Time
I purchased this impressive MiniPC for gaming, having previously used others for work. This compact device truly amazed me; it delivers outstanding performance for its size and maintains excellent temperatures even under heavy loads.
Dealing with this service has been a complete nightmare. Despite their initial agreement for me to return the faulty laptop, the problems just kept coming. The first return label I received was unusable, and the second one was also ineffective. On the third attempt, they instructed me to send it to the address they provided, but when I went to the post office, the address was invalid due to a postcode mismatch. This has been a total waste of my time and money. I purchased this faulty laptop in November, and I still have it. My credit card provider has suggested I send a final email requesting them to collect the item from my home. I highly recommend avoiding this service.
Ordered direct on website as id read that support is non existant if you order through 3rd party. Received faulty pc no display no fan noise... they ask for video they asked me to reset bios pin remove ram and replace etc... machine still dead.... replied each day to me until it got to point of me saying I want to return for refund.... then it was confirm your address... we are awaiting a shipping label... then back to scratch send us a video... today again confirm your address... every single thing to avoid actually letting me send this piece of crap back and get my money... I do believe they are purposely going in circles so I eventually give up... initiating chargeable, reporting to teading standards and to police incase anyone else thinks their operation is sketchy as hell!!!.... IGNORE THE CHEAP PRICES AND DEALS DOJT FALL FOR IT... ABSOLUTE NIGHTMARE TO DEAL WITH AND GOOD LUCK TO ANY OTHERS IN SAME POSITION!!!
I purchased an AMR5 mini PC from Ace Magic/Ace Magician, attracted by its strong specs and premium positioning.The unit failed just a month or so after the warranty expired. What followed was one of the most frustrating support experiences I’ve encountered. Despite providing a detailed history of my purchases—including multiple units deployed professionally across the UK, Ireland, France, and the US—I received nothing but vague, repetitive responses.Support repeatedly offered “a discount on the new one” without ever specifying which model, what the specs were, or what the final cost would be. I asked multiple times for a list of options with full specifications and final pricing. They never engaged meaningfully.The circular nature of their replies appears designed to wear down customers until they give up. It’s evasive, unprofessional, and deeply disappointing—especially for a brand that positions itself as reliable and performance-focused.If you’re considering Ace Magician products, be aware: the hardware may look good on paper, but if anything goes wrong, you may find yourself completely unsupported.I’ve since moved to alternative suppliers and will not be purchasing from this brand again.
I was impressed with the t8 model which was much faster than my old scan tower computer. I have had no trouble for 18 months however the fan is now noisy and I'm out of the one year warranty. The support website offered me to buy a new one at a discount or contact Amazon. I contacted Amazon and they said the vendor was no longer selling through Amazon so they could not pass on my message. Although my ace magician t8 model is still in use it is worryingly noisy. One must decide if 18 months is a fair time for use of a cheap computer which I was I admit impressed me with it's tiny size and performance .I don't think it is as it was hardly used or overworked . I have since purchased another computer from scan computers a previous company I've used and disconnected my ace magician t8 for safety reasons.
I purchased an S3A from acemagic.com on Sep 6, 2025. They sent me a broken unit with a missing cooling fan. I contacted the service team several times and it took days to get a response from them. They told me they would send a replacement just as soon as they received back the piece of junk they sold me. I sent the broken unit back and waited almost 3 weeks. I contacted them AGAIN, only to be told they don't have any more of the S3A I bought a month earlier. They refunded my credit card on Oct 9, 2025. So, basically I wasted over a month of my time and ended up with nothing. WORST BUYING EXPERIENCE EVER.
Absolutely loving the ACEMAGIC AX16Pro! The screen is sharp and bright, the Ryzen 7 chip is super quick, and multitasking is effortless. Surprisingly good graphics for casual gaming, too. Lightweight, solid, and Wi-Fi 6 keeps everything speedy. Great value for the price—highly recommend!
Claim your business profile now and gain access to all features and respond to customer reviews.
In 2013, a group of tech enthusiasts were inspired by the "Magician Impossible" series. They set out to create a brand that would deliver computing solutions that were not only powerful but also fun and accessible. Today, Acemagician is leading the way in miniaturizing personal electronic devices, making technology more convenient, portable, and accessible. Our brand slogan, "Mini Space, Big World," reflects our mission to bring the magic of technology to the world of personal consumer microelectronics.We are passionate about empowering individuals and businesses with cutting-edge technology that helps them achieve more and reach their full potential with our personal consumer microelectronics.
We provide powerful mini PCs that empower individuals and businesses to unleash maximum computing power in a compact form factor, enabling them to work and create from anywhere. We are committed to sustainability and strive to offer portable computing solutions that reduce environmental impact while providing cutting-edge technology. Through our innovation and dedication to efficient computing, we aim to enable people to achieve more with limited space and resources.
See more
anki-decks.com
upgrademydesk.co.uk
geekompc.com
wawcd.com
fragmentor.io
lenso.ai
wilfredknight.com.au
direct-brand.com
switchboardfree.co.uk
perplexity.ai
