lycamobile.pt

3.8
3.8 Based on 400 reviews

Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos....

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Average Rating

3.8

/
5

400 Reviews

5 Star
64%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
26%

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Review Time

Odin Brown
scammers and fraud package shown not working

they are literally the scammers. They are showing me an offer in renew plans for lyca boss bundles and it has like 50 GB package on discount.But the real game is you can’t subscribe and must contact customer support but surely you can subscribe to their base shitty packages.last month i subscribed and surely i will change this shit network .whats the point of showing bundles that you don’t allow to subscribe? they have no shame at all and no respect for customers Update: what's the point of having super cheap deals that users can't activate at all and later you just say pay more and these offers can't be activated system issue but for expensive no issue at all.Secondly they don't care for customers.Lowest mobile internet speed also, where other companies offer high speed , this is the beauty of Lyca it's going backwards and speed is less than 1 mb and mostly in kbs, it's joke company because of its non serious behavior.

1
Date of experience: Apr 29, 2025
Deb Price
Great service as always

Great service as always. Jenny was so helpful

5
Date of experience: Apr 16, 2025
Emily Vervaeke
Quick response ❤️ by staff member Tresha👍

5
Date of experience: Apr 09, 2025
Adrian
Satisfied customer

5
Date of experience: Apr 08, 2025
Lashamen60
I am very disappointed

I am very disappointed, I have been using lyca for years despite its bad customer service. On the 6 /04/2025,I was trying to get a data bundle which failed but still money was taken from account. I reached you by email and for days been trying to reach a live agent but still no one shows up.Work on your customer service, and live chats it is terrible.

1
Date of experience: Apr 06, 2025
Very very bad sim ever i seen

Very very bad sim ever i seen, they increase data price 4 euro to 7 euro for 50 Gb and now then blocked Hotspot also. But main issue issue is when you wanna call to someone via whatsapp or other this time call get disconnected many times. its very very bad sim in portugal now a days. contacted customer support via email and call but they never solved the issue they just took money and increase plan day by day.

1
Date of experience: Apr 02, 2025
Philip Fisher
Huge loss of quality…

Since i choosen new illimitéd monthly package , it is a nightmare, impossible to play online games , discuss by whatsapp , have an interview for a new job since i m disconnected every 5 minutes (at least), sometimes for 3 seconds , sometimes one minute. I even tryed to check with another phone but same mess. On top of that i receive now warnings telling me to not share my connection (even if i do not ) but what is the point to have an unlimited connection if i cant use it as backup in case my internet provider is down at home?Cherry on the cake , i receive now 2 at 3 times per day messages to buy datas packagés , very usefull in my case

2
Date of experience: Mar 28, 2025
I lost my phone few Days ago and I…

I lost my phone few Days ago and I call 4 5 times to swap my number to new one it’s very difficult for me to swap before then one madam name Amanda help me a lot thanks to her

5
Date of experience: Mar 24, 2025
Hugoo25
You still haven't answered me...

I have written to you at your email address that you gave me when you replied to my last Trustpilot. But I am not getting any response. You need to contact me now and reply to me. I need my money back for the subscription that I no longer have. You also don't respond to your other email, which you provide on your website.I want to make sure that you have cancelled me completely? I would like to receive documentation! It's unbelievable that your service is so bad! No one should be your customer. I have never experienced anything so bad.

1
Date of experience: Mar 19, 2025
ItzEntity
Good service with responsable price.

Good service with responsable price.But still it can be better for network improvement.

5
Date of experience: Mar 16, 2025

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Business Details

  • Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.

  • language https://lycamobile.pt

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