lycamobile.pt

3.8
3.8 Based on 400 reviews

Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos....

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Average Rating

3.8

/
5

400 Reviews

5 Star
64%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
26%

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Review Time

LycaMobile Block Tethering! So useless.

Bought this SIM to provide IOT at my daughters Portuguese house. As it does not allow tethering, it was a complete waste of money, so I threw SIM away, and wrote off the €10 I'd topped up account with.I now find a recurring charge of €7 on my bank card!I am unable to log into my account (need SIM to receive 2FA) to find out what this charge is for and to cancel payments, so have frozen card to stop further payments to Lyca.Don't waste your time with Lyca.UPDATE: turns out password recovery was sent to email, not SIM, so I am able to log into account. Still unable to find details of any charges.

1
Date of experience: Jun 02, 2025
Sapphire C.
The connection is often lost and I…

The connection is often lost and I cannot hotspot from my plan which was my main use of the lyca

3
Date of experience: Jun 01, 2025
Paul Parker
Bad internet poor connection

It very bad internet every 10 minutes its disconnect real bad experience with lyca

2
Date of experience: Jun 01, 2025
Johnny Ross
Terrible customer service

For a few weeks now, I can't contact any customer service, and no one is replying to my emails. My subscription was automatically set to auto-renew, and I can't stop it. Their app does not work for eSIM, and so I can't change the auto-renew by myself. The internet otherwise worked well in Portugal, apart from minor outages.

3
Date of experience: May 31, 2025
Enoch Anderson
Lycamobile service is a disaster.

On 2025-05-30 I purchased an eSIM card with the Lyca Boss plan for €5. Upon arriving in Madeira, the card did not register, the phone shows "unknown number", there is no data connection, no internet, nothing works. I managed to find out the card number, but that didn’t help. Support is not responding to emails, and I do not intend to call. Only automated replies for emais. Lycamobile service is a disaster. Stay away from them—you’ll just lose your money and never get the service.P.S. I received a refund for the unused eSIM. Thank you!

1
Date of experience: May 30, 2025
MisterOne73
Terrible service

Terrible service. Don’t respond to emails to customer service - that is if you can actually email them (mailbox is often full). Chat doesn’t work and spent numerous hours trying to get in touch by phone only for it to get cut off. 🤬After posting this Lyca responded to myReview so I emailed them via emailAddress ontheir comment. Over a week in and still nothing… that says it all really!!’n

1
Date of experience: May 28, 2025
Gladys Barnes
Smooth clear and detailed help from…

Smooth clear and detailed help from the professional assistant jenny. Struggling with the sim switch but now its done . With those very detailed assistance . Thanks Jenny and lycamobile team.

5
Date of experience: May 28, 2025
Tara P.
Best services

Best services Salindra

5
Date of experience: May 26, 2025
Your company is a cheating business…

Your company is a cheating business scamming people. Even after deactivated data service my balance is being deducted . Shame in you

1
Date of experience: May 26, 2025
Ivo D.
Good service

Good service

5
Date of experience: May 24, 2025

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Business Details

  • Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.

  • language https://lycamobile.pt

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