mail.google.com

1.6
1.6 Based on 201 reviews

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Average Rating

1.6

/
5

201 Reviews

5 Star
11%
4 Star
1%
3 Star
2%
2 Star
6%
1 Star
79%

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Lilly B.
Too much hassle too many checks

I open my emails on the same laptop in the same room in my home in the UK and still gmail wants me to verify it's me on my phone. What is the point in having an email that should be able to be used all over the world if I have this much hassle opening it in my own home? I want an email service that I can open without all this hassle anywhere in the world, not one that I can't open easily in my own home.

1
Date of experience: Jul 05, 2025
Valda
google trying to be too smart for it's…

google trying to be too smart for it's own good.. wanting to make my new gmail my primary address or something.. in the bin! bye

1
Date of experience: Jul 02, 2025
Nicolas
Gmail email me telling me to sign in to…

Gmail email me telling me to sign in to my account, I try to, and they then tell me I have got to have a verification code sent to my phone....I don't have a mobile phone so am excluded from my own account....having a mobile phone isnt compulsory, unless you want a gmail account that is....so no longer using gmail

1
Date of experience: Jul 02, 2025
Sheena Rogers
Deserves negative a Google stars

I can't give them negative a Google stars but would if I could.We all know gmail is ridiculously overpriced for what it is but out of laziness and indifference and default I've had a half dozen domains on gsuite/gmail for many years.In that time I've given them thousands of dollars for things I could have just managed myself given the time ( and / tbh mostly just for the equivalent of a postfix email server with everything else beyond that being of, at best, dubious value ).Anyway last month they threatened to raise their prices significantly and, as justification for that, claimed some sort of「 value add 」for their [ extremely sarcastic/ audible air-quotes 」「 AI 」offerings ( which are all worse than worthless and I've done everything I could to opt-out of them multiple times but they've made that impossible )So I cancelled then got a bunch of charges for services I cancelled and if I go to any of the admin consoles it shows that I've cancelled.Then as though that wasn't enough I tried getting in touch with their customer service to demand a refund - it appears to be almost physically impossible to do that.There was a guide that explained that you could ask the [ again audible-air quotes ] 「 AI 」message agent and then go through some convoluted process to get there but I tried that and it doesn't work.I tried calling their headquarters and other offices and they're all guarded by [ yet again audible air quotes ] 「 AI 」voice agents who no matter what just funnel you back into their online system and never give you a path to connecting with anything resembeling a human being.This is not a reputable company and at this point I have serious doubts that it's worth anywhere near its allegedly two *TRILLION* dollar market cap if they're so hard up for money that they're engaging in small-time petty theft like this.Avoid Gmail / GSuite at any cost.

1
Date of experience: Jul 01, 2025
I have now blocked gmail users

because gmail NEVER act upon my spam complaints, always by the same spammers.Now, gmail senders get ann automated reply aksing them to use another email provider

1
Date of experience: Jun 29, 2025
Marlene B.
Time to be user friendly

I sign into my gmail account as I have done for many many years, sadly now I have a 2 step ID to access my account even though I turned off 2 step ID. I have to accept the number and wait for the message on my phone and press the correct number, the first time rarely gives a number option so I have to ask gmail to resend then press the correct number. It is a nightmare using gmail like this. I want to just login using my email address and password none of this nonsense. I am a pensioner and this is too stressful and complicated. I want it to be user friendly like it was before. I want to be able to use my gmail anywhere in the world on any device easily. Please put it back the way it was, stop causing people stress. Be user friendly

1
Date of experience: Jun 24, 2025
Everything about it is awful

I use a different email account from this for almost everything, but am stuck with this for my ancient contracts etc. It's unusable. Over the years it has got worse and worse. I'm trying to empty it out as it's 99% full (seriously, I've had it a longg time) and bulk deletion on phone is a no-go. Swiping emails away I've realised doesn't delete them; it archives them. Okay, I'll just head to archive and delete them all I thought. The archive cannot be found anywhere. Where have they gone? To the same oblivion the emails I used to never receive went? Help tells me I will see them again when someone replies. These are totally redundant or ramdom mails from years ago. So the emails are now "not able to be deleted" from my full, unusable account. Theres never been anything good about GMail but now it's just ridiculous.

1
Date of experience: Jun 24, 2025
Elias Foster
I wish I could give a lower rating with…

Gmail responded!I received a DEATH THREAT through a Gmail address….I forwarded this death threat Gmail abuse that day! I got this email address, from Google, on where to write to Gmail if I get a death threat through a Gmail address!The next day, I received another email from that same address! And the following day, I received another email from that same Gmail address! That on July 1st, Gmail emailed my acknowledged the threatening Gmail I received, and said they will investigate this!

5
Date of experience: Jun 22, 2025
Littl3tymcfly32
Total joke now none stop ads even when…

Total joke now none stop ads even when you block them , see the same ads over and over . Just a money maker do not care about us like most big companies

1
Date of experience: Jun 22, 2025
Myra Barnes
Awful

Really bad platform! ☹️

1
Date of experience: Jun 17, 2025

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