mail.google.com

1.6
1.6 Based on 201 reviews

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Average Rating

1.6

/
5

201 Reviews

5 Star
11%
4 Star
1%
3 Star
2%
2 Star
6%
1 Star
79%

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Margo Adams
Completey incompetent …

Just utterly absolutely sick to death of the absolutely stupid people that are managing gmail Google mail. Drives you crazy blocking accounts and not allowing you to log in on the pretext it is providing some security. It needs to let people be responsible for their security and passwords. Just got asked if my backup email is my backup email but it won't let me log in to either email. Said a code was sent. I wasn't.

1
Date of experience: Jun 15, 2025
I need help and can't get it from google

I have been a google customer for 20+ years and used gmail for the first time when I was a professional and loved it, also using the google calendar, which is excellent. But now I'm an old lady and can't get into my gmail account. I have money coming out on a subscription that will continue if I don't get in touch with that company. I CANNOT FIND A CUSTOMER CARE way to reach anyone to help and, of course there is no phone #. I'm stuck. I can even get in to cancel my accounts.

1
Date of experience: Jun 13, 2025
Orlando A.
Junk filter is the best

I have been using gmail for years. Every once in a while I review the emails in my junk folder, fearing that the junk filter may filter something it shouldn’t. Upon review, to my surprise I discovered that gmail had filtered an email from my CEO without prompting. Keep up the good work with filtering out those horrendously ugly & unpleasant emails. 5* Google….5*.

5
Date of experience: Jun 13, 2025
Lance Turner
Awful company, no support

Even though I know the password for my account they won’t let me in because I don’t have a way to verify it’s me. I lost lots of data because of this and will never use them again

1
Date of experience: Jun 13, 2025
Idk why people r doing such low reviews…

Idk why people r doing such low reviews when it is such a simple but pretty good website. Email lets me send messages to my professors. I don’t get it at all.

4
Date of experience: Jun 11, 2025
Rosalind Morgan
Useless

Useless. Nothing but problems for the last few weeks. Anything Google touches turns to rubbish.

1
Date of experience: Jun 04, 2025
Art Kelly
DO NOT USE THIS PLATFORM FOR AN EMAIL…

DO NOT USE THIS PLATFORM FOR AN EMAIL ACCOUNT AS THERE IS NO SUPPORT AND IF YOU GET LOCKED OUT OF YOUR OWN ACCOUNT - YOU LOSE ACCESS TO ALL YOUR EMAILS WITH NO WAY OF GETTING BACK IN!!! - AVOID AT ALL COSTS.

1
Date of experience: Jun 04, 2025
Gmail is awful…..now

I have had a Gmail address for a good number of years. I have been very diligent in keeping my mailbox below 50%, to avoid charges. Service has been good until about 2 years back. I had suspected that the loss of some mail was down to me. However, an extremely large mail loss forced me to look for answers. I found a tool to recover emails and, for the most part, it worked. A further mail loss more recently caused me to use this tool again, this time the result was ‘your mail has been permanently deleted. I have spent some time trying to plug the various ‘holes’ that this loss has caused but the bottom line is ‘you get what you pay for’. I am seeking an professional alternative default address, as these occurrences are too frequent and painful.

1
Date of experience: May 28, 2025
Sophia Rogers
Doesn't deserve 1 star to be honest

Doesn't deserve 1 star to be honest. Worst email system out of every one that's on the market

1
Date of experience: May 27, 2025
Aileen Brown
Lost your minds

There is so much crazy stuff on here, y'all celebrities have lost y'all d minds.I don't know who y'all are, but you have either killed someone,won the lottery, are dead or just crazy..

5
Date of experience: May 23, 2025

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