Review Time
This washer, labeled as 'Extra Large' with 'Commercial Technology', fails to clean clothes effectively. Even with settings like Power Wash and Deep Clean, and after running for 1 hour and 45 minutes, clothes remain dirty. I've tried both cold and hot water with no improvement. Using a Tide pod designed for cold water and other detergents, I've found that the pods often don’t dissolve, leaving clothes soiled no matter the detergent or water temperature. Describing this washer as 'extra large' is misleading; loading more than four pairs of jeans results in detergent clumps and noticeable dirt. After 40 years of using washing machines, this is by far the worst. It wastes time, uses insufficient water, and ultimately fails to clean. I cannot recommend it at all!
Worst washer I’ve ever owned.The Maytag Bravos Extra Large with “Commercial Technology” does not clean clothes. Even using Power Wash, Deep Clean, Extra Rinse, Extra Heavy Soil, and running the cycle for 1 hour 45 minutes, clothes still come out dirty. I’ve used both cold and hot water with the same results.I use one Tide pod (designed for cold water) and have also tried All Free & Clear and other detergents. Pods don’t fully dissolve, and clothes are still filthy regardless of detergent or temperature.Calling this washer “extra large” is misleading. If I load more than four pairs of jeans, they come out with detergent chunks and visible dirt.This is the worst washing machine I’ve had in 40 years. It wastes time, doesn’t use enough water, and simply does not clean. I would never recommend it!
Maytag customer service is the worst experience that I have ever had. Our washer leaked, turns out after two customer service visits, it was determined that during manufacturing, Maytag installed a faulty part. I submitted letters from the service tech along with the faulty part that was determined to cause the leak. I had to submit this claim twice and after 2 months, they got back to me asking me to resubmit everything again! The most incompetent company that I have ever dealt with.
My dishwasher is 2 months out of warranty and nonfunctional. 3 different attempts to get support from Maytag resulted in all three representatives telling me, sorry, its only under warranty for the first year. Brand new product, barely a year old trash. So much for the old fashioned Maytag repair man always being unemployed.
Bought a brand new Maytag Washer and Dryer 4 years ago from NFM. Tub bearings are shot and need replaced for ~$1,000.00. Tried calling Maytag to review warranty information & was on hold for over an hour. Kept getting routed to "someone that could assist". I was told by our appliance repair technician that Maytag is the worst appliance to purchase because their machines constantly fail. He sees this daily.. i am writing this review to make sure if you are in the market to bypass Whirlpool and Maytag altogether. Don't waste your money like we did. The warranty only covers the drive train and the basket which are two items that don't fail. What a ripoff.
We remodeled our kitchen and bought a Maytag refrigerator and dishwasher. I've typically bought Maytag or Kitchenaid appliances because I thought they were of good quality. The appliances were installed in July 2024 and already we've had to replace a drawer in the refrigerator which, luckily was still under warranty. Not the case with our dishwasher. We bought a high end 3 tier dishwasher, stainless steel - it cleans well, however it is rusting on the front of the dishwasher. The appliance store I purchased from did come out and look at it and admitted it shouldn't do this after just over a year but said the warranty was only good for a year. It is rusting around the steam vent on the face of the dishwasher and along the top of the dishwasher where the plastic meets the stainless steel. To me, this is a defect. The store suggested I call their 800 number which was useless. They "escalated" my complaint but of course, I'm being told there's nothing they can do and I should've purchased the extended warranty. It's become a scam with appliances - basically, you have to spend another several hundred dollars for an extended warranty. A stainless steel dishwasher should not be rusting at a little over a year old. Maytag is no longer the company it was. The quality isn't there anymore. I caution anyone shopping for appliances - DO NOT BUY MAYTAG, WHIRLPOOL or KITCHENAID.
Absolutely the WORST customer service. Made an order over a month ago, and it just keeps saying that it's "Awaiting Shipment". I've done 2 customer 'Chats', for which I had to wait over 30 minutes to make contact with a live person. Also made a phone call for which I had to wait over 30 minutes. My credit card keeps getting charged, too.
⭐ 1 Star (because 0 isn't an option)I am beyond furious. BOTH my washer and dryer broke within two weeks of each other — a ridiculous and completely unacceptable failure for appliances that are supposed to last YEARS. I didn’t buy the cheapest models either, so for both to crash and burn this close together reeks of poor quality and even worse design.After hours of troubleshooting, missed laundry days, and dealing with customer service that seemed more confused than helpful, I had no choice but to shell out over $1000 just to replace them. That’s money I shouldn’t have had to spend, all because the original units couldn’t even do the bare minimum: WORK.This whole experience has been nothing short of infuriating. I’m angry, I’m annoyed, and I’m DONE with this brand/store/manufacturer (whoever's responsible, take your pick — it’s all a disaster). Never again.Avoid at all costs.
So. I had a Maytag washer and dryer. I didn't know the age - came with the house. I loved the dryer but the heater stopped working. Instead of spending $$$ to get it fixed, I decided to buy a new dryer. And a washer since I wanted a matched set. The new dryer takes at least 3x longer to dry than the old. It is so thin that closing the door moves the whole machine out of alignment. And for some reason, Maytag decided to redesign the top so that it slopes. Now when I use it, it vibrates and anything on top falls off. Like my detergent. The washer at least has a larger tub. Even though I bought the simplest version, there is no way to rinse and spin without checking the manual to see how. There is however a "casual" cycle which means nothing. It too has a sloped top. I made a huge mistake on this purchase.
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The Maytag Corporation is an American home and commercial appliance brand owned by Whirlpool Corporation after the April 2006 acquisition of Maytag.
