mddiamondsandjewellers.co.uk

5
5 Based on 200 reviews

Founded in 2010, MD DIAMONDS has evolved the way consumers shop for fine jewellery online. Our innovative approach to the custom design process makes capturing the very essence of your love story a truly memorable one. We specialise in Certified diamonds ...

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5

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5

200 Reviews

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Armistead Clark
Best service and great advice

We recently got our wedding bands at MD diamonds. We initially came across MD diamonds only because our office was close to their Canary Wharf branch, but as it turns out we stumbled across a gem of a store. Omar was super helpful and very professional with his recommendations, and helped us find the perfect design. Im genuinely very touched at how kind and welcoming the service was, especially since our purchase was only for the bands. I would honestly recommend MD diamonds to anyone looking for a smooth and care-free experience.

5
Date of experience: Sep 09, 2024
Azalea
5 star service

I recently visited MD diamonds to enquire about getting a wedding band to fit under my existing shaped engagement ring. After a brilliant consultation I placed an order for a bespoke wedding band and also alterations for my engagement ring to make smaller and to add an amazing diamond to it. The service was great throughout. So professional and kept me up to date with progress until both were ready to collect. I am SO pleased with the rings and I would recommend Omar to everyone I speak to. Thank you very much!

5
Date of experience: Sep 07, 2024
Niall H.
Resized wedding band

I took my wedding band to see if it could be resized as it was too tight for me. Omar’s communication throughout the process was fantastic and he was able to increase it by 3 sizes and I still can’t see where they added additional metal to the ring. Customer service is fantastic - I would recommend them to anyone

5
Date of experience: Sep 02, 2024
Carmelita
Amazing to deal with

I’ve had the pleasure of dealing with MD Diamonds on two occasions - first, to repair a piece of jewellery obtained from another vendor, and second, to commission a bespoke ring. Both times I found Omar to be extremely calm, accommodating and patient, and not once did he come across as pushy to make a quick sale. His communication and responsiveness throughout the process was fantastic, and most importantly, his work is exceptionally well priced without any compromises. For the bespoke piece, the turnaround time was surprisingly quick (3 weeks from CAD to creation), as I am used to far longer lead times from other jewellers. I would not hesitate to recommend Omar, and have already recommended him to people I know.

5
Date of experience: Aug 29, 2024
Karlee M.
Ring repair

Went in to get my engagement ring repaired as the band split. Omar was very honest and professional and did an amazing job fixing the ring. It looks better than before! Also really pleased with the quick turnaround. Would highly reccomend.

5
Date of experience: Aug 21, 2024
Clyde Walker
Don't bother going anywhere else!

My fiancé and I had less than two weeks to sort out our wedding bands and after visiting several jewellers and making a number of calls, we came across MD Diamonds. We spoke with Mr Omar and he arranged to see us the very next day. He paid attention to what we wanted meticulously, advised us, and assured us that he would sort everything for us on time. He even offered to resize my engagement ring which was a little too big. All seemed a little too good to be true. However, he remained in contact with us and sure enough had the wedding bands ready within the week. Not only this...he resized one of them on the spot, as well as resizing my engagement ring there and then. An absolute pleasure to deal with.We cannot thank him enough for the amazing service he provided us with, removing one of our greater anxieties leading up to our big day. I cannot stress this enough...whether you're in a rush or not, you'll be in great hands with MD Diamonds and Mr Omar! Thank you so much for everything.(We also love the ring boxes so much)

5
Date of experience: Aug 17, 2024
Nelson M.
Literally the best service I could have wished for!

I was first struggling to find a jewellers because I needed a custom made ring within 3 weeks however after I come across MD JEWELLERS (Mr. OMAR) and had a conversation with him I was very assured I was at the right place and believe me he did NOT disappoint me on any way shape or form, i got the ring within 2 weeks and I would highly recommend anyone to use him! Thank you Mr. OMAR once again for such experience as it was my first time buying diamond.

5
Date of experience: Aug 10, 2024
Howard R.
I arranged for my wife to have her…

I arranged for my wife to have her eternity ring refurbished by MD Diamonds and she met them at their office in Canary Wharf. From initial contact through to meeting and completing the work, she was really impressed. So much so, she left two other rings with them. All three diamond rings look like new, even though they haven’t had more than a quick clean in 20 years. She is delighted. To top it off, the price was very competitive, she was kept informed of progress throughout, and he then returned the rings to her by visiting at her office. Amazing 5 star service. Thank you.

5
Date of experience: Aug 05, 2024
Ivy Coleman
Amazing customer services and Jewellery

I want to say a massive thank you to MD Diamonds for such an amazing buying experience they provided, taking the time to explain what it is you buying so you have the understanding of the product. I highly recommend MD Diamonds for their services and high end jewellery.

5
Date of experience: Jul 27, 2024
Taddz
Exceptional Customer Service

I recently had the pleasure of purchasing my graduation ring from MD Jewellers, and I couldn't be happier with the experience, thanks in large part to Omar and his exceptional customer service. I initially reached out to Omar via WhatsApp, where he patiently guided me through the various designs I was considering. I was a bit confused between two different styles, but Omar’s expertise and genuine care made the decision process much easier. He not only provided me with all the options I was interested in but also gave me a clear and competitive quote upfront.When I went in for the consultation appointment, I was already feeling confident thanks to our prior communication. The in-person experience only solidified that. Omar took the time to walk me through each design in detail, ensuring I was completely satisfied with my choice. His attention to detail and commitment to customer satisfaction were truly impressive. Overall, I left MD Jewellers with a beautiful graduation ring that I absolutely love, and a positive experience that I will always remember. If you're looking for top-notch service and quality jewellery, I highly recommend MD Jewellers, especially Omar, for his outstanding customer care.

5
Date of experience: Jul 06, 2024

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Business Details

  • Founded in 2010, MD DIAMONDS has evolved the way consumers shop for fine jewellery online. Our innovative approach to the custom design process makes capturing the very essence of your love story a truly memorable one. We specialise in Certified diamonds and have experience in working with this precious stone. We believe that our expertly crafted custom jewellery that epitomise your style should be accessible to everyone....See more

  • email info@mddiamondsandjewellers.co.uk
  • call 0204511857307427487278
  • language https://mddiamondsandjewellers.co.uk

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