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I purchased a TV for a birthday and paid for a specific delivery date and time. Unfortunately, I didn't receive any updates, no SMS or confirmation. I called multiple times, but they seemed unaware of the situation, only suggesting they would "email" someone. I heard that same excuse numerous times, and it took nearly 7 weeks to finally receive my refund, with constant mentions of needing to email another department. This delay is unjust, especially given my limited income, which caused me significant stress. I strongly advise against paying anything upfront with this service.
I purchased a TV for a birthday and paid for a specific delivery date and time. Unfortunately, I didn't receive any updates, no SMS or confirmation. I called multiple times, but they seemed unaware of the situation, only suggesting they would "email" someone. I heard that same excuse numerous times, and it took nearly 7 weeks to finally receive my refund, with constant mentions of needing to email another department. This delay is unjust, especially given my limited income, which caused me significant stress. I strongly advise against paying anything upfront with this service.
I ordered a prebuilt gaming setup, and it took 7 days to arrive. Upon trying it out, it was faulty. I was promised a pickup two days later, but the representative claimed they didn't find me at home despite my waiting all day. After that, I returned the setup to a nearby location, only to be told it would take 30 days to fix. I paid in full but received a defective item. I requested a refund, which was processed quickly, and I got my money back the next day. I advise against purchasing anything over a certain amount here.
Avoid this store. If something breaks, you're left with it. They delay until the warranty expires and offer no solutions. I sent an automatic cat litter box for repair multiple times, and they kept returning it without any action. Terrible service. I recommend shopping elsewhere.
Over the past few months, I purchased several electronics from this website. They missed sending part of my order, and after reaching out, I faced two months of frustrating communication. Eventually, they sent the wrong item, which took up unnecessary space in my home. Now they are demanding its return at my expense. I advise avoiding this seller.
Warning: they sell used items from returns as new! We bought a camera advertised as new, but it was defective. After a few months, they replaced it with another used item that had previous issues. This company deceives customers. Be cautious!
I do not recommend this store for multiple reasons. My order took over three weeks to arrive, and two out of six items were damaged. Additionally, I was charged an unexpected interest rate on my installment plan. Honestly, the experience was disappointing.
I purchased a TV and insurance for mechanical damage. It was supposed to cover all damages, but when an accident occurred, the insurance company claimed it only covered specific types of damage. After two complaints, I felt completely scammed. I'm considering reporting them to the appropriate authorities.
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Media Expert – istniejemy na rynku od 2002 roku i stale się rozwijamy, aby dostarczać naszym Klientom najnowsze technologie - multimedia, sprzęt RTV i AGD, laptopy, tablety, smartfony i foto, a także rowery i skutery. Chętnie dzielimy się swoją wiedzą...
